At Home Technical Support Specialist
About Apple
At Apple, we believe that dedication, creativity, innovation, and a fun environment fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest details, we can make a huge impact with our customers. Building this environment starts with you If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next Apple Support College Advisor. Our Advisors thoughtfully engage with customers, explaining step-by-step solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience
Your Impact
You'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. You'll rely on your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs ? and remind them that behind our great products are amazing people. We'll train you to be the best.
What We Offer
? Competitive pay
? Great benefits
? Eligibility to participate in our company stock plan
? Time off
? An employee discount
? Dedicated resources to support your ongoing growth and career development
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