Amazon chat support jobs work from home | live chat jobs USA

Remote, USA Full-time Posted 2025-04-27

Amazon offers work-from-home opportunities in the USA for Chat Support positions. As a Live Chat Agent, you'll connect with customers virtually to address their queries and provide assistance. This role enables you to work remotely, enjoying the convenience of home-based employment. Join Amazon's dynamic team to enhance customer experiences while gaining flexibility in your work schedule. This position is perfect for those seeking a virtual job with a reputable global company.
Requirements

To be considered for the role, you must meet the following requirements: ? You must be fluent in English ? You must have excellent communication skills ? You must be computer literate and proficient in using Microsoft Office ? You must have a high school diploma or equivalent qualification ? You must be willing to work in shifts ? You must be able to work remotely with a consistent internet connection and a quiet work environment

Responsibilities

As a customer service associate, your responsibilities will include:
? Responding to customer queries through online chats
? Providing timely and accurate assistance to customers
? Ensuring that customers have a positive experience
? Following up with customers to ensure that their queries have been resolved
? Collaborating with team members to provide excellent customer service
? Meeting individual and team targets

Benefits

Amazon provides a competitive salary and benefits package, which includes:
? Flexible working hours
? Work from home option
? Medical, dental, and vision insurance
? Paid time off
? Employee discount

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Amazon chat support jobs work from home | live chat jobs USA

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