Customers service representative (remote
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative... Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
Similar Remote Jobs
Customers service representative (remote
Posted on: 13-09-2024 00:00
Call Center Representative (Remote)
Posted on: 13-09-2024 00:00
REMOTE Call Center Representative
Posted on: 13-09-2024 00:00
Basic Data Entry Jobs
Posted on: 13-09-2024 00:00
Verizon Wireless Order Entry
Posted on: 13-09-2024 00:00
Amazon Product Review Specialists
Posted on: 13-09-2024 00:00
Senior User Experience Designer
Posted on: 13-09-2024 00:00
New Business Development Manager
Posted on: 13-09-2024 00:00
Remote Customer Service Representative
Posted on: 13-09-2024 00:00
Remote Customer Service Agent
Posted on: 13-09-2024 00:00
DoorDash ? Food Courier ? Start Delivering Today ? Canada ? Black Rock, AR
Posted on: 24-01-2025 04:50
Delta Live Chat Agent Jobs Flexible Schedule Available
Posted on: 24-01-2025 04:51
Remote SaaS Designer Job for Construction Industry (Full-time)
Posted on: 30-12-2024 06:51
Sr. Executive Programs & Experiences Manager (Remote)
Posted on: 04-02-2025 19:20
Engenharia de suporte em nuvem II: Big Data (portugu?) // Cloud Support Engineer II: Big Data (Portuguese), Premium Support Team
Posted on: 23-11-2024 06:30
Account Manager (Youth Development, Non-Profit Client) - REMOTE or HYBRID
Posted on: 07-11-2024 05:43
Project Associates / Part-Time or Full-Time / Days - Remote Work Opportunity!
Posted on: 20-08-2024 00:00
Senior, Data Scientist | Pricing Team (Optimization/Reinforcement Learning Background)
Posted on: 22-09-2024 00:00
Fitness Trainer (Part-Time) – Evansville
Posted on: 12-09-2024 00:00
Netflix Remote Jobs (Virtual) $/30 Hour
Posted on: 07-10-2024 00:00