WORK FROM HOME

Remote, USA Full-time Posted 2025-03-14

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-26

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Paid Product Tester

Sales flexible hours

Customer Service Representative

Customer Service Representative

Call Agent (Remote)

Full Stack Developer

Support specialist remote

Customer Support Representative

Customer service data

Guest Services Assistant (virtual)

Remote Project Participant

Recruiter I (Contingent)

Event Set Up Crew (Part-Time)

Amazon Delivery Driver

Amazon Flex Delivery ? Las Vegas, NV

Entry-Level Amazon Customer Support Agent (Remote, Part-Time)

Remote Typing Jobs from Home ? Flexible Hours, Competitive Pay

Data Entry-Clerk {{100% Remote }}

Local Driver - Tractor LAX PM