WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-19
Similar Remote Jobs
WORK FROM HOME
Posted on: 21-08-2024 00:00
Customer Service Representative
Posted on: 21-08-2024 00:00
Data entry assistant
Posted on: 21-08-2024 00:00
iOS Application Developer
Posted on: 21-08-2024 00:00
Remote Sales Executive
Posted on: 21-08-2024 00:00
Transformational Fitness Coach
Posted on: 21-08-2024 00:00
Google AppSheet Developer
Posted on: 21-08-2024 00:00
Virtual Personal Assistant
Posted on: 21-08-2024 00:00
Support Operations Manager
Posted on: 21-08-2024 00:00
Data entry agent
Posted on: 21-08-2024 00:00
Southwest Airlines Customer Service Job $26/Hour - Joining Now
Posted on: 08-01-2025 08:06
3rd Shift Help Desk (25-30 hrs/week)
Posted on: 22-10-2024 05:25
Tiktok Moderator Remote - $21-$31 An Hour - WFH
Posted on: 06-10-2024 00:00
Public Policy Intern, Policy Central (Remote)
Posted on: 20-01-2025 06:20
Telepharmacy Technician - ( Onsite - Store 61822 - CHAMPAIGN, IL) - FT
Posted on: 15-10-2024 08:32
Remote Part-Time Evening Customer Support at TechInnovate Solutions
Posted on: 03-09-2024 00:00
CDL-A Solo and Team Drivers - Reliable Home Time - Great Pay
Posted on: 25-09-2024 00:00
Customer Service Representative - Remote
Posted on: 16-07-2024 18:54
Senior Data Architect
Posted on: 07-10-2024 00:00
Amazon is hiring: Sr. Content Reviewer with Arabic, Amazon Advertising in Tempe
Posted on: 21-02-2025 00:00