Call Center Agent - Work From Home Eligible

Remote, USA Full-time Posted 2025-03-12

Employer Industry: Financial Services

    Why Consider this Job Opportunity...
  • Starting hourly pay up to $18.50/hr plus monthly performance incentive
  • Opportunity for work-life balance with flexible shift options
  • Chance to assist individuals in achieving financial freedom
  • Comprehensive benefits package including medical, vision, and dental coverage
  • Tuition reimbursement and wellness reimbursement offered
  • Potential for remote work after training and performance evaluation
    What to Expect (Job Responsibilities):
  • Perform financial transactions and assist members with problem resolution
  • Recommend financial solutions and strategies to improve members' financial wellbeing
  • Provide exceptional customer service in a high-volume inbound call center environment
  • Analyze problems and offer efficient solutions to enhance member satisfaction
  • Utilize problem-solving and decision-making skills to address member inquiries
    What is Required (Qualifications):
  • High school diploma or GED equivalent
  • 6 months to 1 year of high-volume inbound call center experience (non-script based preferred)
  • Customer service experience involving problem-solving and decision-making
  • Ability to analyze problems and recommend efficient solutions
  • Strong communication and interpersonal skills
    How to Stand Out (Preferred Qualifications):
  • Previous experience in a financial services or banking environment
  • Certification in financial counseling or related field
  • Proficiency in additional languages to assist diverse members

#FinancialServices #CustomerService #CareerGrowth #CompetitivePay #RemoteWork

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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