Remote Call Center Agent
Employer Industry: Healthcare (Pharmacy)
- Why consider this job opportunity...
- Hourly pay up to $21/hour with opportunities for bonuses and incentives
- Paid Time Off and 401k matching
- Comprehensive health, vision, and dental benefits for you and your family
- Fully remote work option with a flexible schedule
- Opportunities for career advancement and personal growth within the company
- Supportive work environment focused on integrity and teamwork
- What to Expect (Job Responsibilities):
- Handle a high volume of inbound and outbound calls to patients daily
- Verify patient information in the computer software to ensure accuracy
- Educate patients on customized compound medication processes and payment options
- Collaborate with team members to provide accurate information and resolve inquiries
- Maintain a positive attitude while enhancing the patient experience
- What is Required (Qualifications):
- Experience in customer service or transactional sales
- Ability to proactively reach out to customers and handle inquiries
- Proven track record of meeting performance metrics, including customer satisfaction
- Excellent verbal and written communication skills with attention to detail
- Proficient in navigating multiple web-based platforms, including Google Suite and Salesforce
- How to Stand Out (Preferred Qualifications):
- Previous experience in a pharmacy or healthcare setting is not required but can be beneficial
#Healthcare #CustomerService #RemoteWork #CareerGrowth #PharmacyJobs
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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