Remote Customer Service Representative
Contact Center Account Specialist Overview
Citadel is seeking an experienced Contact Center Account Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences while promoting and selling our products and services.
? Respond to inbound phone and multimedia inquiries, meeting established metrics and service level agreements.
? Maintain advanced knowledge of Citadel's product lines to provide accurate recommendations and troubleshoot service issues.
? Identify customer needs through conversations and account reviews, promoting cross-selling opportunities and generating qualified referrals to other departments when necessary.
? Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
? Meet and comply with all requirements set forth in the SAFE Act, including successful completion of background checks and obtaining a unique identifier from the NMLS.
What We Offer
? Opportunity to work in a dynamic and growing organization.
? Comprehensive training program to develop your skills and expertise.
? Competitive compensation and benefits package.
? Collaborative and supportive work environment.
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Administrative Assistant/Data Entry Clerk
Posted on: 27-02-2025 00:00
Remote Jobs for Students
Posted on: 27-02-2025 00:00
Online Chat Support Representative
Posted on: 27-02-2025 00:00
Remote - Business Development
Posted on: 27-02-2025 00:00
Text Collector (Project Nimbus)
Posted on: 27-02-2025 00:00
Fully Remote Sales Specialist
Posted on: 27-02-2025 00:00
Remote Front Desk Attendant
Posted on: 27-02-2025 00:00
iOS Developer Retail Engineering
Posted on: 27-02-2025 00:00
Host for Fitness Experiences
Posted on: 27-02-2025 00:00
Google Entry Level Remote Jobs (From Anywhere, Full Time, Part Time) ? Nigeria
Posted on: 28-08-2024 00:00
Helpdesk Associate – Flexible Schedule
Posted on: 12-09-2024 00:00
Work From Home Amazon Data Entry Jobs - No Experience Required...
Posted on: 16-07-2024 18:38
Consultant - Power Platform Advisor
Posted on: 02-02-2025 00:00
Sales Representative ? Remote or In Person | NO EXPERIENCE REQUIRED | WB
Posted on: 03-10-2024 00:00
Overnight Team Member - Part Time
Posted on: 31-01-2025 10:03
Level 2 Support Technician MSP
Posted on: 20-01-2025 06:20
Join Our Team as an Apple Home Advisor ? Your Path to a Rewarding Career!
Posted on: 27-02-2025 00:00
Entry Level Sales Associate
Posted on: 08-12-2024 17:19
Home Advisor at Apple Inc ? The EliteJob In UAE
Posted on: 03-09-2024 00:00