Call Center/Customer Service Representative-USA BASED ONLY REMOTE
MOSI is seeking a Customer Service Representative for our call center to provide exceptional support to our clients. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving issues, and ensuring a positive experience with our services. Your communication skills and customer-centric approach are essential to fostering strong relationships with our clients.
Responsibilities
? Handle incoming calls and respond to customer inquiries in a professional and efficient manner.
? Resolve customer complaints and issues promptly while maintaining a high level of customer satisfaction.
? Document all customer interactions and follow-up actions in our CRM system.
? Provide accurate information about our products and services to customers.
? Collaborate with team members to improve processes and enhance customer service.
? Stay updated on product knowledge and company policies to better assist customers.
? High school diploma or equivalent; higher education is a big plus.
? 1-2 years of experience in call center or customer service roles.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and a customer-first attitude.
? Proficient in using computer systems and CRM software.
? Ability to work in a fast-paced environment while maintaining attention to detail.
? Flexible availability to work various shifts, including evenings and weekends.
Similar Remote Jobs
Call Center/Customer Service Representative-USA BASED ONLY REMOTE
Posted on: 19-11-2024 06:07
Female Sales Coordinator - Work from home
Posted on: 19-11-2024 06:07
Call Center Rep - Work From Home
Posted on: 19-11-2024 06:07
Remote Entry Level Chat Support (No Experience)
Posted on: 19-11-2024 06:07
Durban: Corporate Business Development Officer: Education/ Tertiary
Posted on: 19-11-2024 06:07
Social Media Designer - Work From Home
Posted on: 19-11-2024 06:07
Flexible Part-Time Data Entry & Administrative Assistant
Posted on: 19-11-2024 06:07
Social Media - Interns (Paid) - REMOTE
Posted on: 19-11-2024 06:07
Entry level / Data Entry Clerk (Remote)
Posted on: 19-11-2024 06:07
Amazon Live Chat Support From Home (Remote-Part-Time)
Posted on: 19-11-2024 06:07
Drug Dispensing Technician
Posted on: 01-10-2024 00:00
Customer Service Agent at Delta Airlines Remote Job - Hiring Now
Posted on: 06-10-2024 00:00
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024
Posted on: 16-07-2024 18:38
Senior Clinical Administrative Coordinator - Honolulu, HI
Posted on: 19-02-2025 06:28
Retail Sales Associate Part Time
Posted on: 05-02-2025 00:00
Supervisor, Customer Service Management
Posted on: 16-01-2025 19:15
Data Entry Assistant (Entry Level - Remote)
Posted on: 31-01-2025 10:00
Sales Operations Manager - fully remote
Posted on: 31-01-2025 10:03
Costco Customer Service Remote Jobs ? MySmartPros
Posted on: 26-12-2024 06:11
100% Remote Controller
Posted on: 20-11-2024 13:45