HR Coordinator

Manulife is a leading international financial services provider, and they are seeking an HR Coordinator to join their North American Human Resources Contact Center AskHR Team. The role involves providing customer service-oriented support, managing sensitive information, and ensuring accurate responses to inquiries from employees and third parties. Responsibilities Supports AskHR Contact Centre Responsible for providing prompt and accurate responses to employees and third parties in a clear, consistent and professional manner Manage sensitive and confidential information Complete employee and third party requests generating outputs: faxes, EV letters, file requests, tax & pay statement requests, etc Consolidate employee records, manager files, payroll files (paper & electronic), etc Miscellaneous Admin tasks Skills High-comfort working in a fast-paced, high-volume, and ever-changing environment Excellent organizational & time management skills Attention to detail, accuracy, efficiency and ability to handle multiple priorities Ability to be resourceful, strong research skills Ability to multi-task, prioritize and meet timelines Ability to handle sensitive and complex information High level of professionalism in interaction with customers Excellent verbal & written communication skills in English is required Solid team player HR Experience Preferred Benefits Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage Adoption/surrogacy and wellness benefits Employee/family assistance plans Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) Financial education and counseling resources Generous paid time off program in Canada includes holidays, vacation, personal, and sick days Full range of statutory leaves of absence Company Overview Manulife is a leading international financial services group that helps people make their decisions easier and lives better. It was founded in 1887, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is