Healthcare Administrative & Intake Virtual Assistant - RP-SD

This a Full Remote job, the offer is available from: Philippines, South Dakota (USA) Job Title: Healthcare Administrative & Intake Virtual Assistant Job Code: RP-SD Position Type: Part-Time Work Schedule: Tuesday-Saturday (tentative schedule) Work Hours: 12:00 NN – 4:00 PM EST Salary: $5–$6 per hour, depending on experience Workplace: Remote Preferred Candidate Location: Philippines About the Role We are seeking a reliable, proactive, and detail-oriented Healthcare Administrative & Intake Virtual Assistant to support a U.S.-based pediatric healthcare practice that is currently rebuilding and scaling its operations. This role is critical in helping establish organized, consistent systems for patient intake, scheduling, communication, and light social media management. The ideal candidate is comfortable working independently, enjoys building workflows, and communicates warmly and professionally with patients and families. SimplePractice EMR will serve as the main operational hub, and you will play a key role in ensuring a smooth, positive patient experience from first inquiry through appointment completion. Scope of Work & Responsibilities • Appointment scheduling support and patient reminders (via SimplePractice) • Patient records and intake management, including creating patient profiles and sending, collecting, and tracking intake forms • Handling patient inquiries and correspondence via email and website form responses & follow-ups and waitlist outreach • Inbox and message management, including sorting, prioritizing, and responding using templates • Managing waitlist communications and patient outreach • Website and intake support, including monitoring intake form submissions and ensuring links, forms, and intake flows function properly within the EMR • Social media management, including posting a few times per week and monitoring/responding to DMs, comments, and mentions • Basic billing support, including payment tracking, follow-ups, and supporting prepaid flow setup • Light insurance verification and prior authorization support (secondary priority, if time allows) • Document organization and simple tracking systems, including spreadsheets, checklists, and intake workflow trackers Top 3 Priorities • SimplePractice intake workflow and client flow management, including forms, intake steps, scheduling, and payment flow setup • Patient inquiry and inbox management, including timely responses, waitlist follow-ups, and use of communication templates • Basic social media presence, including consistent posting a few times per week and monitoring engagement Success Metrics • Intake and scheduling workflows are organized and consistent in SimplePractice • Patient inquiries are answered promptly and professionally • Intake forms are sent, completed, and tracked accurately • Prepayment and payment steps are followed consistently prior to appointments • Improved patient feedback regarding administrative communication • Consistent social media activity and engagement monitoring Requirements Experience Requirements • Medical education or degree: Not required • Previous virtual assistant experience: Preferred • Medical license (doctor, nurse, PT, etc.): Not required Skills & Tools • SimplePractice EMR experience required, including intake workflows, scheduling, and payments • Comfortable using WhatsApp for daily communication • Familiarity with social media platforms including Instagram, Facebook, YouTube, and TikTok for basic posting and monitoring • Proficient with Google Workspace (Docs, Sheets, Drive) for tracking and organization • Strong healthcare or administrative background preferred • Familiarity with EMRs and medical terminology is a plus • Experience with intake workflows, scheduling, payment reminders, and basic insurance verification is an advantage • Comfortable learning new systems and troubleshooting using tutorials and available resources Basic requirements • Must be proficient in speaking and writing English very clearly • Relevant work experience in healthcare administration, intake, or virtual support • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] • Must be available for video meetings with your camera on (when needed) • Self-starter mindset with the ability to problem-solve independently and work without constant micromanagement • Warm, upbeat, and encouraging demeanor—especially when communicating with pediatric families Technical requirements • Device: Reliable laptop or desktop computer. • Internet: High-speed connection (minimum 10 Mbps). • Audio: Noise-canceling headset. • Video: Webcam for virtual meetings. • Workspace: Quiet, professional environment Benefits • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. This offer from "Winning Assistants LLC" has been enriched by Jobgether.com and got a 84% flex score. Apply tot his job