Head of Brand & Social Media

This a Full Remote job, the offer is available from: Massachusetts (USA) Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About the Role PTC is seeking a Head of Brand and organic Social Media as the company continues to elevate and modernize the way it communicates with customers, employees, partners, and investors. This person will be responsible for repositioning the PTC brand to be more human, relatable, and impactful – clearly demonstrating the positive impact PTC has on the world through its customers and employees. This person will also be responsible for advancing PTC’s organic social media program by prioritizing informative and thought-provoking social-first content over traditional promotional tactics. There is ample opportunity to build and mature both programs over time and solidify their respective impacts for a company of PTC’s size and breadth. The ideal candidate will ensure both programs support PTC’s business goals and priorities and resonate with global audiences. They will be able to understand the “big picture” of what’s happening across PTC and execute the brand and social programs in the context of the company’s overall marketing and communications strategies. Key Responsibilities Brand Leadership • Define and articulate PTC’s brand philosophy, positioning, and identity to earn buy-in across the organization. • Develop a multi-year brand repositioning and activation roadmap, including primary objectives and areas of investment, example activations, and measurement programs. • Coordinate with other marketing leaders to establish a comprehensive messaging hierarchy that begins at the brand level. • Develop and implement measurement frameworks to track brand awareness and impact and demonstrate improvements in brand perception over time. • Oversee creative development for brand initiatives, balancing strategic direction with hands-on execution. Social Media Strategy • Elevate organic social media as a key pillar of PTC’s communications strategy, with emphasis on brand-level storytelling and social-first content. • Define channel and account strategy, including rationalizing the number of accounts and prioritizing platforms (e.g., LinkedIn, TikTok, YouTube) for maximum impact. • Build a forward-looking social-first content strategy and editorial calendar with emphasis on company priorities, customer achievements, and employee accomplishments. • Establish comprehensive measurement program to demonstrate impact of organic social media on overall communications strategy. • Ensure social-first content delivers meaningful value to audiences and reinforces PTC’s overall narrative. Leadership & Collaboration • Manage and mentor the brand and social team while fostering collaboration across marketing, communications, and business units. • Serve as a strategic advisor to senior leadership on brand and social media strategy. Qualifications • 10+ years of leading corporate brand strategy and organic social media programs. • Demonstrated ability to reposition a brand and drive measurable improvements in awareness and perception. • Strong track record of building business cases for brand investment and securing budgets. • Demonstrated success building an organic social media program, developing a 12-month editorial calendar, and creating compelling social-first content. • Ability to balance overarching program direction and leadership responsibilities with hands-on creative execution. • Exceptional communication, planning, and interpersonal skills. • Experienced people manager with proven philosophy of setting teammates up for success, thoughtful delegation, and constructive coaching PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $175,000 - $200,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? 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