Experienced Support Renewals Specialist for Azure for Operators Sales and Delivery Team - Remote
Join Microsoft's Azure for Operators Sales and Delivery Team as a Support Renewals Specialist At Microsoft, we're on a mission to empower every person on the planet to achieve more. This mission starts with empowering the people who make it possible - you. We're committed to investing in your development and growth, ensuring that your career is more than just a job. It's an ongoing experience that aligns with your sense of purpose and goals for the future. About the Azure for Operators Sales and Delivery Team Our team is dedicated to delivering hybrid cloud solutions for operators, helping our customers deploy, secure, and monetize their network services across Microsoft Azure and other platforms in a multi-cloud environment. As we continue to grow in the telecommunications sector, acquiring new customers and nurturing our existing relationships is crucial. As a Support Renewals Specialist, you will play a vital role in ensuring our existing customers have a seamless renewal journey, driving business growth and customer satisfaction. Job Overview We're seeking an experienced Support Renewals Specialist to join our Azure for Operators Sales and Delivery Team. In this role, you'll have the opportunity to engage with top-tier Telco providers, develop your negotiation skills, and gain a deeper understanding of the renewal process in a global technology company. Your attention to detail and ability to create accurate customer-facing quotes will be invaluable in driving successful renewals. Key Responsibilities Understand and apply our renewal pricing methodology to produce accurate customer-facing quotes. Process quote changes, merges, or expansions according to company policies and procedures. Maintain an up-to-date renewal database with accurate information. Collaborate with our sales team and customers worldwide to negotiate successful renewals. Contribute to renewal revenue forecasting and meet planned deadlines and targets. Serve as the primary point of contact for renewal-related inquiries from customers, partners, distributors, and internal sales teams. Foster key internal relationships with Sales, Finance, Procurement, Professional Services, Contracts, Product Management, and Business Operations personnel. Embody Microsoft's culture and values. Qualifications and Requirements Essential Qualifications 3 years of technology-related sales or account management experience. OR Bachelor's Degree in Information Technology or a related field AND 2 years of technology-related sales or account management experience. Preferred Qualifications 4 years of technology-related sales or account management experience. OR Bachelor's Degree in Information Technology or a related field AND 3 years of technology-related sales or account management experience. 2 years of solution or services sales experience. What You'll Gain As a Support Renewals Specialist at Microsoft, you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment. You'll gain: A deeper understanding of the renewal process in a global technology company. Negotiation and communication skills through interactions with customers and internal teams. Experience working with sales operations functions and contributing to business growth. Career growth opportunities and professional development. Work Environment and Culture Microsoft is an equal opportunity employer committed to diversity and inclusion. As a remote worker, you'll be part of a global team that values flexibility and work-life balance. Our culture is centered around empowering employees to achieve more, and we offer a range of benefits and perks to support your well-being and success. Compensation and Benefits The typical base pay range for this role in the U.S. is USD $82,400 - $146,400 per year. However, the base pay range may vary depending on your location, with different ranges applicable to specific work locations, such as the San Francisco Bay area and New York City metropolitan area. Additional benefits and compensation may be available, including: Comprehensive benefits package. Opportunities for career growth and professional development. Flexible work arrangements and remote work options. Access to cutting-edge technologies and innovative projects. Why Join Microsoft? At Microsoft, we're committed to creating a culture that empowers you to achieve more. By joining our team, you'll have the opportunity to: Work on challenging and impactful projects that drive business growth and customer satisfaction. Develop your skills and expertise in a dynamic and fast-paced environment. Collaborate with talented professionals from diverse backgrounds and industries. Enjoy a range of benefits and perks that support your well-being and success. Ready to Apply? If you're a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application, and we'll be in touch soon! Microsoft is an equal opportunity employer, and we welcome applications from diverse candidates. We consider qualified applicants without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Apply for this job