**Experienced Retail Customer Service and Sales Specialist – Apple Products and Services (Seasonal)**

Are you passionate about delivering exceptional customer experiences and passionate about Apple products and services? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's dynamic team as a Retail Customer Service and Sales Specialist, specializing in Apple products and services. As a key member of our retail team, you will play a vital role in building brand loyalty, creating owners of Apple products and services, and delivering an unparalleled customer experience. **About blithequark** At blithequark, we believe that the best of Apple comes together in our retail stores. We bring our expertise to help people do what they love, delivering an only-at-blithequark experience. Our commitment to inclusion and diversity is at the heart of everything we do, and we strive to foster a culture where everyone belongs and is inspired to do their best work. As a Retail Customer Service and Sales Specialist, you will be part of a dynamic team that is dedicated to making a difference in the lives of our customers. **Key Responsibilities** As a Retail Customer Service and Sales Specialist, you will be responsible for delivering exceptional customer service and sales experiences to Apple customers. Your key responsibilities will include: * Delivering excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. * Understanding and proactively staying up-to-date on Apple's products, services, purchase options, and Product Zone sales processes. * Supporting your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assisting in offering ownership opportunities. * Maintaining accuracy and following guidance. * Performing other tasks as needed, including but not limited to providing customer service and support in other areas of the store. * Contributing to an inclusive environment by respecting each other's differences and having the curiosity to learn. * Demonstrating blithequark's values of inclusion and diversity in daily activities. **Essential Qualifications** To be successful in this role, you will need to have: * Availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. * A passion for delivering exceptional customer experiences and a desire to learn about Apple products and services. * Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. * A strong work ethic and ability to work in a fast-paced environment, often supporting multiple customers at the same time. **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Knowledge of Apple products and services, with a passion for staying up-to-date on the latest developments. * Personalized solutions based on customer needs, and effective communication of these solutions. * Experience working in a team environment, demonstrating shared responsibility and accountability with other team members. * A curious and open-minded approach, with a willingness to learn from others and help each other grow. * A deep understanding of Apple products and services, as well as third-party products, to enhance the customer experience. * The ability to be trusted with sensitive or confidential information, keeping with blithequark's core values. **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. * A strong work ethic and ability to work in a fast-paced environment, often supporting multiple customers at the same time. * A passion for delivering exceptional customer experiences and a desire to learn about Apple products and services. * A curious and open-minded approach, with a willingness to learn from others and help each other grow. * The ability to work effectively in a team environment, demonstrating shared responsibility and accountability with other team members. * A deep understanding of Apple products and services, as well as third-party products, to enhance the customer experience. **Career Growth Opportunities and Learning Benefits** As a Retail Customer Service and Sales Specialist at blithequark, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will have access to a range of training and development programs, including: * Comprehensive training on Apple products and services, as well as sales and customer service techniques. * Opportunities to learn from experienced colleagues and industry experts. * A range of career development programs, including mentorship and coaching. * Access to a range of online learning resources and training materials. **Work Environment and Company Culture** As a Retail Customer Service and Sales Specialist at blithequark, you will be part of a dynamic and supportive team that is dedicated to making a difference in the lives of our customers. Our work environment is fast-paced and challenging, with a focus on delivering exceptional customer experiences. We are committed to fostering a culture of inclusion and diversity, where everyone belongs and is inspired to do their best work. **Compensation, Perks, and Benefits** As a Retail Customer Service and Sales Specialist at blithequark, you will be eligible for a range of compensation, perks, and benefits, including: * Base pay, determined within a range based on your skills, qualifications, experience, and location. * Opportunities to become an Apple shareholder through participation in Apple's discretionary employee stock programs. * Comprehensive medical and dental coverage. * Retirement benefits. * A range of discounted products and free services. * Reimbursement for certain educational expenses, including tuition. * Discretionary bonuses or commission payments. * Relocation assistance. **How to Apply** If you are passionate about delivering exceptional customer experiences and passionate about Apple products and services, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apply for this job