Experienced Remote Data Entry Specialist – Music Distribution and Technology Support at arenaflex

Introduction to arenaflex arenaflex is a forward-thinking company that provides innovative music distribution, technology, and marketing services to the music industry. With a strong presence in the global music scene, arenaflex works with over 800 clients, including renowned music companies. As a leader in B2B music distribution, arenaflex connects its clients with major digital service providers, helping them maximize their music's potential. With a suite of best-in-class products and services, arenaflex is the go-to partner for music companies looking to succeed in the digital age. Job Overview We are currently seeking a highly motivated and detail-oriented individual to join our team as a Client Support Coordinator. This is an excellent entry-level opportunity for someone looking to launch their career in the music distribution and technology space. As a Client Support Coordinator, you will be the first point of contact for our record label and DSP partners, ensuring the quality of digital releases and providing top-notch support. This role offers tremendous growth opportunities, as our Client Support team employs individuals at multiple levels of seniority. Key Responsibilities Act as the primary point of contact for record labels and DSP partners, providing exceptional support and ensuring the quality of digital releases Verify the accuracy and completeness of digital releases, ensuring they meet the required standards for distribution to digital service providers worldwide Collaborate with internal teams to resolve issues and improve processes, contributing to the overall success of our clients Develop a deep understanding of our products and services, making this role an excellent opportunity to kick-start your career in the music, distribution, and technology space Work effectively in a team environment, prioritizing multiple tasks and operating with an agile management process Essential Qualifications A clear passion for music and an affinity with the online music industry Experience with classical music, either playing an instrument or handling classical metadata Customer and detail-oriented, with excellent communication skills on an international level Fluency in English (written and verbal), with strong analytical and problem-solving skills Ability to work in a tech-savvy environment, with a willingness to develop new skills and adapt to new technologies Preferred Qualifications Previous experience in a customer-facing role, preferably in the music or technology industry Familiarity with music distribution technology and digital service providers (e.g., Spotify, Apple Music) Knowledge of royalty accounting and music industry standards Experience working in an international business environment, with colleagues and clients from diverse backgrounds Skills and Competencies To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should be highly organized, with strong analytical and problem-solving skills. A passion for music and technology is essential, as well as a willingness to learn and adapt to new systems and processes. Career Growth Opportunities At arenaflex, we are committed to the growth and development of our employees. As a Client Support Coordinator, you will have access to training and development opportunities, helping you to build a successful career in the music distribution and technology space. Our company is growing rapidly, with a strong presence in the global music industry. We offer a dynamic and supportive work environment, with opportunities to collaborate with colleagues from diverse backgrounds and contribute to the success of our clients. Work Environment and Company Culture arenaflex is a growing company with strong ambitions, operating in an international business environment with colleagues and clients from around the world. Our team is split between our head office and satellite offices in major cities, with representatives in key music markets. We pride ourselves on our diverse and inclusive company culture, with a strong focus on collaboration, innovation, and customer satisfaction. Compensation, Perks, and Benefits At arenaflex, we offer a competitive compensation package, with a range of perks and benefits designed to support your well-being and career growth. These may include opportunities for professional development, flexible working arrangements, and access to the latest music and technology trends. Conclusion If you are a motivated and detail-oriented individual with a passion for music and technology, we encourage you to apply for this exciting opportunity to join our team as a Client Support Coordinator. With its strong presence in the global music industry, arenaflex offers a unique and dynamic work environment, with opportunities for growth and development in the music distribution and technology space. Apply now to take the first step in your career with arenaflex and contribute to the success of our clients in the music industry. Apply for this job