Experienced Remote Customer Service and Project Management Professional – Delivering Exceptional Client Experiences and Driving Business Growth through Strategic Portfolio Management at blithequark

Introduction to blithequark At blithequark, we are revolutionizing the way we interact with our clients and setting new standards for exceptional customer experiences. As a leader in our industry, we are committed to innovation, excellence, and making a positive impact on the lives of our customers and employees. Our Reservations association is at the forefront of this transformation, and we are seeking a highly skilled and motivated individual to join our team as a Remote Customer Service and Project Management Professional. Job Overview The successful candidate will have a passion for people, process, and impact, and will play a key role in the development and execution of a Center of Excellence for strategic portfolio management. As a Remote Customer Service and Project Management Professional at blithequark, you will be responsible for leading the project management of high-value initiatives across the Reservations division, including project planning, execution, and closure. You will also be responsible for developing and maintaining project artifacts, managing multiple projects simultaneously, and fostering effective communication and collaboration across different teams and stakeholders. Key Responsibilities Lead the project management of high-value initiatives across the Reservations division, including project planning, execution, and closure Develop and maintain project artifacts, including project contracts, project plans, risk and issue logs, and repositories Manage multiple projects simultaneously, prioritizing tasks and allocating resources effectively Foster effective communication and collaboration across different teams and stakeholders, including cross-functional ideation and partnership Support the development of business cases, prioritization, and divisional portfolio management Establish and maintain effective relationships and feedback loops between leaders, functional partners, and cross-divisional blithequark teams Support the development and growth of the Reservations PMO capability and the establishment of a Center of Excellence for strategic portfolio management Essential Qualifications To be successful in this role, you will need to possess exceptional organizing, planning, and creative problem-solving skills, as well as a proven track record of delivering multiple projects of varying sizes and complexity. You will also need to have excellent communication and interpersonal skills, with the ability to work across the organization and build and maintain effective relationships with stakeholders and senior management. Required Skills and Competencies Exceptional project management skills, with the ability to lead and deliver multiple projects simultaneously Strong communication and interpersonal skills, with the ability to work effectively with stakeholders and senior management Ability to lead and work independently and as part of a team Proficiency in written and oral communications, with the ability to produce concise documents for executive presentations High school diploma, GED, or equivalent required Must be at least 18 years old and have authorization to work in the US Preferred Qualifications While not required, the following qualifications and skills are preferred: Preferred Skills and Competencies Project Management Professional (PMP) certification or experience managing projects according to Project Management Institute (PMI) standards Experience with PowerApps, Sharepoint, and project management software Ability to work effectively in a high-profile environment with fluid needs, ambiguity, and aggressive timelines Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service and Project Management Professional, you will have access to a range of training and development opportunities, including project management certifications, leadership development programs, and mentorship opportunities. You will also have the opportunity to work on high-visibility projects, collaborate with cross-functional teams, and develop a range of skills and competencies that will enhance your career prospects. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in fostering a work environment that is collaborative, supportive, and empowering, and we are committed to making a positive impact on the lives of our employees and customers. As a Remote Customer Service and Project Management Professional, you will be part of a dynamic and talented team, and will have the opportunity to contribute to the development of our company culture and values. Compensation, Perks, and Benefits At blithequark, we offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We also offer a range of perks and benefits, including flexible working arrangements, professional development opportunities, and access to a range of employee discounts and rewards. Conclusion If you are a motivated and talented individual with a passion for customer service, project management, and strategic portfolio management, we encourage you to apply for this exciting opportunity at blithequark. As a Remote Customer Service and Project Management Professional, you will have the opportunity to make a real impact on our business, develop a range of skills and competencies, and contribute to the growth and success of our company. Don't miss out on this chance to join our dynamic and talented team – apply today! Apply for this job