**Experienced Pre-Licensed Customer Service Representative – Remote Opportunity to Launch Your Insurance Career**

At arenaflex, we're not just a company – we're a community of passionate individuals driven by a shared purpose: to make a meaningful difference in the lives of our clients, customers, and employees. As a global digital business services company, we deliver cutting-edge, digitally powered solutions that help the world's top brands streamline their operations and achieve their goals. With over 410,000 inspired and dedicated team members speaking more than 300 languages, our global presence and local expertise enable us to be a force for good in supporting our communities, clients, and the environment. If you're seeking a career that offers growth, opportunities, and a sense of purpose, arenaflex is the perfect place for you! We're committed to investing in your future and empowering you to reach your full potential. **Unlock Your Potential as a Licensed Insurance Agent** At arenaflex, we're dedicated to helping you achieve your career goals. Our comprehensive 5-day paid training program is designed to prepare you for the State Insurance Exam, and we'll even cover the cost of the exam! Our expert trainers and study materials will guide you every step of the way, ensuring you're well-prepared to pass the exam and obtain your license in one of the 50 states or territories we operate in. **What You Can Expect from arenaflex** As a Pre-Licensed Customer Service Representative at arenaflex, you can look forward to: * **Paid Training**: Our comprehensive 5-day training program will equip you with the knowledge and skills you need to succeed as a licensed insurance agent. * **Competitive Wages**: You'll earn a competitive salary for your hard work and dedication. * **Full Benefits**: Enjoy comprehensive benefits, including medical, dental, vision, 401(k), and more. * **Paid Time Off**: Take breaks and recharge with our generous paid time-off policy. * **Employee Wellness and Engagement Programs**: We're committed to your well-being and offer a range of programs to support your physical, emotional, and mental health. * **Opportunities for Growth**: arenaflex is a company that invests in its employees, offering opportunities for career advancement and professional development. **Join Our Team and Become a Key Contributor** As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative solutions to complex problems. You'll work in a collaborative and engaging environment, interacting with people from diverse backgrounds and experiencing a new challenge every day. As you grow and develop your skills, you'll discover the potential to take your career anywhere you want to go. **Our Chief Client Officer's Story** Did you know that our Chief Client Officer started her career at arenaflex as an agent and rose to the top of the company? At arenaflex, the sky's the limit! We believe in empowering our employees to reach their full potential and achieve their career goals. **Responsibilities** As a Pre-Licensed Customer Service Representative, your key responsibilities will include: * **Resolve Complex Consumer Issues**: Use your excellent decision-making skills and innovation to resolve complex consumer issues and advise first-level representatives on high-level issues. * **Assist Policy Holders**: Provide support to policy holders with billing questions and concerns, and assist with policy changes as needed. * **Support Policy Holder Needs**: Offer recommendations and adjust as necessary to meet policy holder needs. **Qualifications** We're looking for fearless individuals who are inspired to deliver the best in all that they do. To be considered for this role, you'll need: * **6 Months Customer Service Experience**: A minimum of 6 months of customer service experience is required. * **Age**: You must be at least 18 years old. * **Typing Speed**: You should be able to type at least 25 words per minute. * **High School Graduate or GED**: A high school diploma or equivalent is required. * **Comfort with Desktop Computer Systems**: You should be comfortable using desktop computer systems. * **Proven Communication Skills**: You'll need to demonstrate strong oral and written communication skills. * **Logical Problem-Solving Skills**: You should be able to think critically and solve problems logically. * **Availability to Work Various Shifts**: You'll need to be available to work various shifts, including evenings, weekends, and holidays. * **Ability to Use Windows Operating Systems**: You should be familiar with Windows operating systems. * **Organization and Work Prioritization Skills**: You'll need to be able to prioritize tasks and manage your time effectively. **Work from Home Requirements** To work from home, you'll need: * **Internet Connection Requirements**: A minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps. * **ISP Requirements**: Your internet service provider (ISP) must have no packet loss and a ping under 50ms. * **Proof of Internet Speed**: You'll need to provide proof of your internet speed. * **Clean and Quiet Workspace**: You'll need to have a clean and quiet workspace. **Join Our Inclusive and Diverse Community** At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees feel valued, inspired, and supported, they're more productive, creative, and engaged. We're an equal opportunity employer and welcome applications from diverse candidates. **Apply Now and Take the First Step Towards Your Dream Career** If you're ready to launch your insurance career and join a community of passionate and dedicated individuals, apply now! We can't wait to hear from you and help you achieve your goals. Apply Job! Apply for this job