Experienced Part-time Remote Chat Specialist for Automotive Client Engagement and Lead Generation

Introduction to blithequark Imagine working in a dynamic, relaxed, yet professional environment where technology meets customer service, and the goal is to drive revenue for our esteemed automotive dealer clients through engaging online conversations. At blithequark, we are passionate about providing exceptional customer experiences and are now seeking a part-time Remote Chat Specialist to join our vibrant team. As a key player in our customer service division, you will be the face behind our online chat platform, representing our clients with positivity and professionalism. If you thrive in fast-paced environments, enjoy working with technology, and have a knack for turning conversations into leads, we invite you to explore this exciting opportunity further. About the Role In this part-time remote position, you will be responsible for handling a wide array of customer inquiries via our online chat platform. Your primary objective will be to provide accurate and helpful information about our products and services, narrow down on appointment details to schedule appointments, and capture vital customer contact information for lead generation and client review. You will also summarize interactions based on customer needs for our clients' review and continuously develop and maintain a knowledge base of our evolving products and services. Key Responsibilities: Engage in online conversations with customers, ensuring a favorable representation of our automotive dealer clients. Provide accurate and detailed information about our products and services via online chat. Narrow down on appointment information to successfully schedule appointments. Capture customer contact information for lead generation and client review purposes. Summarize interactions based on customer needs for client review and follow-up. Develop and maintain a comprehensive knowledge base of our evolving products and services to ensure up-to-date information is always provided to customers. Qualifications and Skills To excel in this role, you should have a strong background in customer service, preferably in retail or the automotive industry, although this is not a strict requirement. Basic internet and Windows-based computer skills are essential, along with a strong ability to multitask. Previous gaming experience can be beneficial due to the fast-paced nature of our chat environment. You must possess a positive and professional demeanor, excellent written and verbal communication skills, and the ability to adapt to change and enjoy a quick-paced work environment. Essential Qualifications: Previous experience in retail customer service or the automotive industry is preferred but not necessary. Basic internet and Windows-based computer skills. Strong ability to multitask; gaming experience is helpful. Positive and professional demeanor. Excellent written and verbal communication skills. Ability to adapt to change and thrive in a quick-paced environment. Preferred Qualifications: Experience in a similar remote or chat-based customer service role. Familiarity with automotive products and services. Previous experience with lead generation and customer engagement strategies. Work Environment and Culture At blithequark, we pride ourselves on maintaining a relaxed, professional, and fun work environment. We believe in the importance of great customer service and are looking for individuals who share this vision. Our team is energetic, positive, and always ready to embrace new challenges and technologies. As a remote chat specialist, you will be an integral part of our team, working closely with our automotive dealer clients to drive sales and customer satisfaction. Compensation, Perks, and Benefits We offer a competitive hourly rate of $13.00, along with a range of benefits designed to support your career growth and well-being. These include: 401(k) and 401(k) matching to secure your financial future. On-the-job training to enhance your skills and knowledge in customer service and automotive products. A referral program that rewards your contributions to our team's growth. Career Growth Opportunities At blithequark, we are committed to the growth and development of our team members. As you gain experience and excel in your role, you will have opportunities to take on more responsibilities, participate in specialized training programs, and contribute to the evolution of our customer service strategies. We believe in promoting from within and supporting our employees' career aspirations. How to Apply If you are a motivated, tech-savvy individual with a passion for customer service and a knack for sales, we encourage you to apply for this part-time Remote Chat Specialist position. Please ensure you reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin, as this is a requirement for the role. We look forward to welcoming you to our team at blithequark and exploring how your skills and experience can contribute to our mission of delivering exceptional customer experiences. Conclusion Joining blithequark as a part-time Remote Chat Specialist is not just about taking on a new role; it's about becoming part of a dynamic team that values innovation, customer satisfaction, and employee growth. With our competitive compensation package, comprehensive benefits, and commitment to career development, we offer a unique opportunity for you to thrive in a professional yet fun environment. Apply now and embark on a rewarding journey with blithequark, where your passion for customer service and technology can shine. Apply for this job