**Experienced Part-Time Customer Care Associate – Remote Opportunity with blithequark**

Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others? Do you thrive in fast-paced environments and possess the skills to effectively communicate with customers, troubleshoot issues, and provide solutions? If so, we invite you to join the blithequark team as a Part-Time Customer Care Associate! **About blithequark** blithequark is a leading logistics and delivery company that is dedicated to providing outstanding customer service and ensuring the smooth delivery of packages to our customers. As a company, we value our customers' experiences and strive to create a positive and memorable interaction with every interaction. Our team is comprised of passionate and dedicated individuals who are committed to delivering exceptional results and exceeding customer expectations. **Join Our Amazing Team!** At blithequark, we believe that our customers are the heart of our business, and we are committed to providing them with the best possible experience. As a Part-Time Customer Care Associate, you will play a vital role in ensuring that our customers receive the highest level of service and support. You will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs. **Key Responsibilities:** * Handle customer inquiries and resolve issues in a timely and professional manner * Document the delivery flow of packages into our tracking system * Assist customers, consumers, and delivery drivers throughout the lifecycle of a package delivery * Partner with our regional facilities to create an outstanding customer experience * Troubleshoot, research, resolve or escalate issues as necessary * Participate in continuous improvement efforts to help grow the business * Collaborate with team members to achieve shared goals and objectives * Provide exceptional customer service and support to ensure customer satisfaction **How You'll Be Rewarded:** * Competitive hourly rate of $17-$18/hour, plus a $50/month stipend * Fun work environment with opportunities for career advancement * Friendly and creative Recognition and Reward programs * Opportunities for professional growth and development * Collaborative and dynamic team environment **What You'll Need to Succeed:** * Strong communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and other stakeholders * Ability to multi-task on a computer using multiple applications while on a phone call * Availability to work a variety of shifts, including evenings, weekends, and holidays * Ability to talk with customers, listen attentively to concerns, express empathy, and research problems for resolution * Strong written and verbal communication skills, with attention to detail and data entry/typing skills (30 wpm, including 10-key) * Reliable internet connection and a reliable Windows PC with 8GB RAM * Ability to pass a pre-employment background and equipment check **What We Offer:** * Competitive compensation and benefits package * Opportunities for professional growth and development * Collaborative and dynamic team environment * Recognition and Reward programs * Fun and engaging work environment **Why Join blithequark?** * We are a dynamic and growing company that is committed to delivering exceptional customer experiences * We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development * We have a collaborative and dynamic team environment that is passionate about delivering exceptional results * We are committed to creating a positive and memorable interaction with every customer interaction **How to Apply:** If you are passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others, we invite you to apply for the Part-Time Customer Care Associate position at blithequark. Please submit your application through our website, including your resume and a cover letter that highlights your skills and experience. **Equal Opportunity Employer:** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. **Note:** This job description is not an exhaustive list of responsibilities, skills, duties, and working conditions associated with the job. It is intended to be an accurate reflection of the current job, however, management may revise job and tasks based on business needs, including emergencies, staffing needs, and workload. Apply for this job