**Experienced Director of Account Development and Client Management – Virtual Leadership Role at blithequark**

Are you a seasoned leader with a passion for driving business growth and fostering strong relationships with clients? Do you have a proven track record of success in managing high-performing teams and developing innovative solutions to meet the evolving needs of your customers? If so, we invite you to join blithequark as a Director of Account Development and Client Management, where you will have the opportunity to make a meaningful impact on our business and help shape the future of our company. **About blithequark** At blithequark, we believe that with the right backing, people and businesses have the power to progress in incredible ways. Our company is built on a foundation of diversity, equity, and inclusion, and we are committed to creating a workplace culture that is welcoming, inclusive, and supportive of all employees. We offer a range of benefits, programs, and flexibility that support our colleagues personally and professionally, and we strive to uphold our company values and powerful backing promise to provide the world's best customer experience every day. **Join Our Team** As a Director of Account Development and Client Management at blithequark, you will be part of a global and diverse community of colleagues who are passionate about delivering exceptional customer experiences and driving business growth. We are a dynamic and fast-paced organization that is constantly evolving, and we are looking for talented leaders like you to help us shape the future of our company. **Key Responsibilities** As a Director of Account Development and Client Management, you will be responsible for leading a team of 5 senior client managers and overseeing a portfolio of merchant relationships with companies headquartered across Southern California. Your key responsibilities will include: * Leading a team of 5 senior client managers and helping them manage, deepen, and improve relationships with 400+ respected brands * Developing, leading, and motivating a top-performing team to retain and drive incremental business (B2B and B2C) by growing revenue and improving share * Cultivating a culture of learning, strong challenger coaching skills, and consultative relationship management * Leading your team in maintaining and strengthening blithequark's business by showcasing value, growing revenue, improving share, and increasing profitability * Embracing the fast-changing payments landscape and keeping current with payment trends and economic/competitive indicators * Partnering with internal colleagues to seek out and develop partnership and marketing assets that will be relevant to your customer base * Modeling key sales behaviors/skills and balancing deal and skill coaching * Increasing Merchant Satisfaction and maximizing profits with an enterprise approach **Essential Qualifications** To be successful in this role, you will need to have: * 10+ years of experience in a leadership role, with a proven track record of success in managing high-performing teams and driving business growth * A deep understanding of the payments industry and the ability to stay current with payment trends and economic/competitive indicators * Excellent leadership and coaching skills, with the ability to motivate and develop a team of senior client managers * Strong relationship management skills, with the ability to build and maintain strong relationships with clients and internal stakeholders * Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of colleagues and clients * A strong understanding of sales behaviors and skills, with the ability to model and coach key sales behaviors **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines * A strong understanding of the Southern California market and the ability to build relationships with key clients and stakeholders in the region * Experience working with a diverse range of clients, including B2B and B2C companies * A strong understanding of the importance of diversity, equity, and inclusion in the workplace and a commitment to creating a welcoming and inclusive environment for all employees **Skills and Competencies** To be successful in this role, you will need to possess the following skills and competencies: * Strong leadership and coaching skills, with the ability to motivate and develop a team of senior client managers * Excellent relationship management skills, with the ability to build and maintain strong relationships with clients and internal stakeholders * Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of colleagues and clients * Strong sales behaviors and skills, with the ability to model and coach key sales behaviors * A strong understanding of the payments industry and the ability to stay current with payment trends and economic/competitive indicators * A strong understanding of the importance of diversity, equity, and inclusion in the workplace and a commitment to creating a welcoming and inclusive environment for all employees **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As a Director of Account Development and Client Management, you will have access to a range of learning and development opportunities, including: * Regular training and coaching sessions to help you develop your leadership and sales skills * Opportunities to attend industry conferences and events to stay current with payment trends and economic/competitive indicators * A comprehensive onboarding program to help you get up to speed quickly and effectively * A range of benefits and programs to support your personal and professional development, including flexible work arrangements, employee recognition programs, and access to a range of employee networks and resource groups **Work Environment and Company Culture** At blithequark, we pride ourselves on our dynamic and inclusive work environment. Our company culture is built on a foundation of diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming, inclusive, and supportive of all employees. We offer a range of benefits and programs to support our employees' personal and professional development, including flexible work arrangements, employee recognition programs, and access to a range of employee networks and resource groups. **Compensation, Perks, and Benefits** As a Director of Account Development and Client Management at blithequark, you can expect a competitive salary and a range of benefits and perks, including: * A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee assistance program * A range of flexible work arrangements, including telecommuting and flexible hours * Access to a range of employee networks and resource groups, including a diversity and inclusion network and a women's network * Opportunities for professional development and career growth, including training and coaching sessions and access to industry conferences and events * A range of employee recognition programs, including a quarterly recognition program and an annual awards program **Conclusion** If you are a seasoned leader with a passion for driving business growth and fostering strong relationships with clients, we invite you to join blithequark as a Director of Account Development and Client Management. We offer a dynamic and inclusive work environment, a range of benefits and programs to support your personal and professional development, and a competitive salary and benefits package. Apply now to join our team and help shape the future of our company. Apply for this job