**Experienced Online Chat Specialist (Entry Level) – Customer Service Representative for Web and Social Media Interactions**

Are you a motivated and enthusiastic individual with a passion for delivering exceptional customer service? Do you have a knack for resolving issues and providing top-notch support to clients? If so, we invite you to join our dynamic team at blithequark as an Online Chat Specialist (Entry Level). As a key member of our customer service team, you will play a vital role in engaging with site visitors, responding to queries, and providing prompt and accurate service to our clients. **About blithequark** At blithequark, we are a rapidly growing company that values innovation, teamwork, and customer satisfaction. Our mission is to provide cutting-edge solutions and exceptional service to our clients, and we are seeking talented individuals who share our vision. As a remote-based company, we offer the flexibility and autonomy to work from the comfort of your own home, while still being part of a dynamic and supportive team. **Responsibilities** As an Online Chat Specialist (Entry Level) at blithequark, you will be responsible for: * Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns * Evaluating customer interactions and elevating issues to the Online Chat Manager when appropriate * Creating relationships with new customers to better understand and achieve their needs * Responding to customer questions, inquiries, requests, and problems accurately, concisely, and appropriately * Promoting interest in client products and services * Consistently achieving established standards of the position * Continually portraying and projecting a positive and professional image * Providing administrative support to the customer service team * May assist with overflow work and other duties as needed **Key Qualifications** To succeed in this role, you will need to possess: * A strong work ethic with the ability to work well both independently and within the context of a larger team-oriented environment * PC keyboarding and internet experience * Strong communication and interpersonal skills, including written and verbal * An upbeat, positive attitude and professional demeanor * Articulate and well-accustomed to a client-facing role * Ability to compose professional emails (a plus) * Proficient written and verbal communication skills in English * Basic technical skills (able to navigate through smartphone and computer applications) * An upbeat, positive, kind, and empathetic personality **Additional Benefits** As a valued member of our team, you will enjoy a range of benefits, including: * Company equity program * Medical, dental, life, and vision insurance * Unlimited paid time off * Paid family leave * Short-term disability * 401k plan * Reimbursement for education and professional development * Employee assistance program **Why Join blithequark?** At blithequark, we offer a dynamic and supportive work environment that fosters growth, learning, and innovation. As a remote-based company, we provide the flexibility and autonomy to work from the comfort of your own home, while still being part of a collaborative and motivated team. Our commitment to customer satisfaction and excellence has earned us a reputation as a leader in our industry, and we are excited to welcome talented individuals like you to our team. **How to Apply** If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our dynamic team at blithequark. **Equal Opportunity Employer** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees, and we strive to provide opportunities for growth and development to all members of our team. Apply for this job