Experienced Online Casino Dealer and Game Presenter – Live Casino Entertainment and Customer Service Expert
Introduction to arenaflex Imagine being part of a pioneering force in the online gaming industry, where innovation meets entertainment and customer satisfaction is paramount. At arenaflex, we're not just any online casino; we're the first in America, and we're revolutionizing the way people experience virtual casino games. With a history spanning over 15 years, we've evolved the gaming landscape by designing and hosting the most interactive and streamed casino tables and slots worldwide. Our mission is to provide an unparalleled online entertainment experience, and we're looking for talented individuals to join our dynamic team in Southfield, MI. Job Overview We're seeking passionate and customer-focused individuals to take on the role of an Online Casino Dealer and Game Presenter. As a key member of our team, you'll be presenting casino games live on-camera, interacting with players, and ensuring they have an engaging and rewarding experience. No prior dealing experience is necessary, as we'll provide you with comprehensive training through our arenaflex Academy. This is an exciting opportunity to join a fast-growing team and be part of the live casino entertainment revolution. Key Responsibilities Present casino games live on-camera, including Blackjack, Roulette, and Baccarat, in a professional and engaging manner Interact with players, respond to their queries, and provide an exceptional customer experience Work rotating shifts, including evenings, weekends, and holidays, with regular breaks to ensure a healthy work-life balance Participate in ongoing training and development to enhance your skills and knowledge of casino games and presentation techniques Collaborate with colleagues to maintain a positive and supportive team environment Adhere to arenaflex's high standards of professionalism, integrity, and customer service Qualifications and Requirements To succeed in this role, you'll need to possess the following essential qualifications and skills: Must be 21 years of age or older Able to obtain a MI Gaming License Successful completion of a pre-employment background check 1-2 years of work experience in a customer service and hospitality-oriented role Professional, mature, and responsible with a natural ability to follow work rules Excellent communication and interpersonal skills Able to quickly grasp new concepts and adapt to a fast-paced environment Dependable, dedicated, and committed to providing an exceptional customer experience Preferred Qualifications Prior experience in the gaming or hospitality industry Knowledge of casino games, including rules and strategies Experience working in a live or virtual environment, such as television or online streaming Foreign language skills, particularly in languages commonly spoken by our players What We Offer At arenaflex, we're committed to providing our employees with a comprehensive range of benefits, including: Competitive hourly rate, tips, and performance bonuses Paid time off, breaks, and flexible part-time scheduling Comprehensive training and development programs, including our arenaflex Academy Career growth opportunities and advancement possibilities Medical, dental, and vision insurance plans Nationwide employee discount program Modern studio environment with break room and refreshments Employee referral program and recognition awards Work Environment and Culture Our studio in Southfield, MI, is a state-of-the-art facility designed to provide a comfortable and supportive work environment. We pride ourselves on our dynamic and creative culture, which fosters collaboration, innovation, and growth. As an arenaflex team member, you'll be part of a global community of over 16,000 professionals working together to deliver exceptional online entertainment experiences. Career Growth and Development At arenaflex, we're committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including our arenaflex Academy, which provides comprehensive training in casino games and presentation techniques. Our career advancement opportunities are designed to help you progress in your career, whether you're interested in moving into a leadership role or specializing in a particular area of the business. Conclusion If you're passionate about delivering exceptional customer experiences, enjoy working in a fast-paced environment, and are looking for a career with growth opportunities, we encourage you to apply for the Online Casino Dealer and Game Presenter role at arenaflex. Join our dynamic team and be part of the live casino entertainment revolution. Apply now and take the first step towards an exciting and rewarding career with arenaflex. Apply for this job