Experienced Online Casino Dealer and Game Presenter – Live Casino Entertainment and Customer Service Expert
Introduction to arenaflex Imagine being part of a pioneering force in the online gaming industry, where innovation meets entertainment and customer satisfaction is paramount. At arenaflex, we're not just any online casino; we're the first and the best, with a legacy spanning over 15 years. Our story began in 2006, and since then, we've been revolutionizing the way people experience online casino games. With thousands of players engaging with our 50+ games daily, we're looking for talented individuals to join our dynamic team in Southfield, MI, as Online Casino Dealers and Game Presenters. About the Role As an Online Casino Dealer at arenaflex, you will be the face of our live casino games, presenting and hosting interactive sessions with players from around the world. This is an extraordinary opportunity for those who are passionate about delivering exceptional customer service, thrive in fast-paced environments, and have a natural flair for presentation. No prior dealing experience is necessary, as we provide comprehensive training through our arenaflex Academy, where you'll learn the ins and outs of leading games like Blackjack, Roulette, and Baccarat, as well as mastering the art of presenting games live on camera. Key Responsibilities: Present and host live casino games with professionalism and charisma, ensuring an engaging experience for our players. Interact with players in real-time, responding to their queries and comments while maintaining a high level of customer service. Work flexible schedules, including evenings, weekends, and holidays, as our studio operates 24/7. Participate in ongoing training and development to enhance your knowledge of games and presentation skills. Collaborate with the team to achieve performance goals and contribute to a positive, supportive work environment. Qualifications and Skills To succeed in this role, you should be: At least 21 years of age, with the ability to obtain a MI Gaming License. A professional, mature individual with excellent communication skills and a natural ability to follow work rules. Service-minded, responsible, and dedicated to providing an outstanding experience for our players. Able to quickly grasp new concepts and adapt to our fast-paced, dynamic environment. Comfortable working in a live, on-camera setting and maintaining a professional appearance at all times. Preferred Qualifications: 1-2 years of experience in a customer service or hospitality role, where you've demonstrated your ability to engage with clients and provide top-notch service. Previous experience in gaming or a related field is a plus, but not required, as we offer comprehensive training. Career Growth and Benefits At arenaflex, we're committed to the growth and development of our team members. As an Online Casino Dealer, you'll have access to: Career advancement opportunities, where your skills and dedication can lead to leadership roles or specialized positions within the company. A monthly performance-related bonus, recognizing your hard work and contributions to our success. Paid break time, ensuring you're well-rested and ready to engage with our players. Paid training, including our comprehensive arenaflex Academy program and ongoing development opportunities. Casino license reimbursement, supporting your professional development and compliance with regulatory requirements. 10 days of paid time off, allowing you to relax and recharge. Medical, dental, and vision coverage, because your health and well-being are our priority. Additional Perks: Hourly rate tips and performance bonuses, rewarding your excellence in customer service and game presentation. Paid time off and paid break time, ensuring a healthy work-life balance. Flexible part-time scheduling, accommodating your needs and preferences. Career growth opportunities, with a focus on internal promotions and professional development. Employee referral program, recognizing your contributions to our team's growth. Nationwide employee discount program, offering you exclusive savings and benefits. A centrally located, modern studio environment with a break room and refreshments, making your workdays comfortable and enjoyable. Our Culture and Work Environment At arenaflex, we pride ourselves on our dynamic, creative environment, which fosters personal and professional growth. As a market-leading developer and provider of online casino entertainment products and services, we're driven by excellence and a passion for innovation. Our team of over 16,000 professionals across 30 markets worldwide is dedicated to delivering unparalleled online entertainment experiences. By joining us, you'll become part of a unique, award-winning digital powerhouse with an ever-expanding lineup of product brands. How to Apply If you're a motivated, customer-focused individual with a passion for gaming and entertainment, we invite you to apply for the Online Casino Dealer position at arenaflex. Please submit your application, including your resume and a cover letter outlining your experience, skills, and why you're the perfect fit for our team. We look forward to welcoming you to our dynamic, fast-growing team and starting your journey in the exciting world of online casino entertainment. Conclusion Joining arenaflex as an Online Casino Dealer is more than just a job; it's an opportunity to be part of a pioneering force in the online gaming industry, where innovation, entertainment, and customer satisfaction come together. With our comprehensive training, competitive benefits, and focus on career growth, you'll have everything you need to succeed and thrive in this exciting role. Apply now and become part of our award-winning team, where your passion for gaming and customer service can shine. Apply for this job