Experienced Live Chat Support and Digital Product Manager for Innovative Customer Experience Solutions - Remote/Virtual Opportunity at blithequark

Introduction to blithequark and the Industry At blithequark, we are pioneers in leveraging emerging artificial intelligence technology to revolutionize the way we understand, engage, and deliver hyper-customized experiences to our customers. Our Talk Abilities group is at the forefront of this innovation, advancing our conversational AI platform and enhancing existing chatbot capabilities. As a leader in the industry, blithequark is committed to providing exceptional customer experiences, and we are seeking a talented individual to join our team as a Senior Associate - Digital Product Manager. Job Overview We are looking for a highly skilled and motivated Partner Item Director to be a vital member of our Automation Development group, focused on the process, discovery, and implementation of cutting-edge visit automation abilities. As a key player in our team, you will utilize associations with the item group (Item, Information Researchers, Specialists, and business partners) to shape our conversational AI client servicing products. Your expertise will be crucial in leading the acquisition and integration of consistent item discovery endeavors, defining item requirements that provide opportunities to lift the client experience, and analyzing the performance of existing arrangements to foster future abilities. Key Responsibilities Lead obtaining and amalgamation of consistent item discovery endeavors and characterize item necessities that give chances to lift the client experience Influence client information, conversational investigation, industry information, and specialized understanding to examine the exhibition of existing arrangements and foster future abilities Work with engineers, information researchers, and item directors across various worth stream to convey items that offsets momentary improvement with long haul speculations Collaborate with center item group to characterize client stories, guide item definition, and assemble complete acknowledgment measures, recognizing and lifting any requirement for extra examination to characterize future component plan Lead client testing and post-send off sustainment investigation of computerization and recognize ways of working on the experience Analyze execution measurements that demonstrate the wellbeing of the item and plan clear information informed item suggestions in like manner Keep up with and refine the item accumulation, planning client stories to the requirements of the end client, while focusing on for business esteem Support the definition and making of the item technique, guide, discharge plan and generally client experience Essential and Preferred Qualifications To be successful in this role, you will need to possess a combination of education, skills, and experience. The essential qualifications include: A four-year college education in business, software engineering, programming, or a connected field Interest and yearning to know how things work and capacity to utilize that information to create associations and track down open doors with an enterprising outlook and predisposition toward activity Excitement for excellent items and administrations, ready to feel for clients, and talented at articulating item usefulness A demonstrated self-starter with the capacity to deal with various needs and undertakings Solid composed and verbal relational abilities as shown by your capacity to convey new and complex subtleties with brevity and lucidity Preferred qualifications include experience in digital product management, conversational AI, and automation development. A forward-looking "development outlook" with an emphasis on innovation trends and emerging industry/space best practices is also desirable. Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Mental Inquisitiveness: You inquire as to why, you investigate, you won't hesitate to proclaim your thought. OK with equivocalness, a craving to learn and a searcher of new difficulties Significant Communicator: You can impart complex thoughts plainly no matter what your crowd Do-er: You're one-sided toward activity; you attempt things and not reluctant to fizzle. You can get around detours and remain fixed on your objectives Student: You have a craving to learn new things or new advances all while showing humbleness when the opportunity arrives to request help Career Growth Opportunities and Learning Benefits At blithequark, we are committed to supporting the growth and development of our employees. As a Senior Associate - Digital Product Manager, you will have access to a range of career growth opportunities and learning benefits, including: Vocation advancement and preparing amazing open doors Free admittance to worldwide on location health focuses set up with medical caretakers and specialists (contingent upon area) Free and secret guiding help through our Solid Personalities program Work Environment and Company Culture At blithequark, we pride ourselves on our unique and supportive company culture. We offer a range of benefits and programs to support the comprehensive wellness of our employees, including: Serious base compensations Extra motivations 6% Organization Match on retirement reserve funds plan Far reaching clinical, dental, vision, extra security, and inability benefits Adaptable work game plans and timetables with cross breed and virtual choices with blithequark Flex 20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception or surrogacy Compensation, Perks, and Benefits We offer a competitive salary range of $20-30 per hour, as well as a range of perks and benefits to support your overall wellness and job satisfaction. Our benefits package includes serious base compensations, extra motivations, and a 6% Organization Match on retirement reserve funds plan. Conclusion If you are a motivated and talented individual with a passion for digital product management and conversational AI, we encourage you to apply for this exciting opportunity at blithequark. As a Senior Associate - Digital Product Manager, you will play a critical role in shaping our customer experience solutions and driving business growth. Don't miss out on this chance to join our innovative team and take your career to the next level. Apply now and become a part of the blithequark family! Apply Job! Apply for this job