**Experienced IT Chat Specialist – Elevating Online Shopping Experiences at arenaflex**

At arenaflex, we're revolutionizing the online shopping experience by connecting customers with passionate and knowledgeable experts who share their love for the brand. As an IT Chat Specialist, you'll be the face of arenaflex, providing exceptional support to customers through real-time chat interactions. If you're a tech-savvy individual with a passion for helping others, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions that empower businesses to achieve their goals. We believe in the power of human connection and strive to create a unique and effective shopping experience for our customers. Our team of experts is dedicated to delivering exceptional support and guidance to customers, and we're looking for like-minded individuals to join our mission. **Responsibilities and Duties** As an IT Chat Specialist at arenaflex, you'll be responsible for: * Sharing your passion for the brand and its products/services with customers * Providing expert advice and guidance on large-scale electronic purchasing needs * Comparing and analyzing competitor products to ensure customers receive the best possible solutions * Demonstrating empathy and understanding in stressful situations to deliver exceptional customer support * Collaborating with customers to resolve technical issues and provide solutions * Staying up-to-date with the latest brand products and services to provide accurate and informed support **Skills and Qualifications** To succeed as an IT Chat Specialist at arenaflex, you'll need: * 5+ years of experience in the IT industry, with a strong understanding of large corporate or hospital IT systems * Familiarity with top operating systems and brand environments * A passion for helping others with large-scale electronic purchasing needs * Excellent communication and interpersonal skills, with the ability to explain complex concepts at a customer's knowledge level * Strong typing skills, with a minimum of 35 wpm * Ability to work independently and as part of a remote team * Strong problem-solving skills and attention to detail **Preferred Qualifications** * Experience working in a customer-facing role, with a strong focus on technical support * Knowledge of cloud-based applications and services * Familiarity with arenaflex's products and services * Experience working with customers in stressful situations **Technology Requirements** To ensure a seamless and efficient experience for customers, you'll need: * A desktop or laptop with Chrome browser (tablets and other mobile devices are not compatible at this time) * A stable internet connection (we recommend a minimum of 10mbps) * Reliable sound output (either through built-in computer speakers or third-party speakers or headsets) **Compensation and Perks** As an IT Chat Specialist at arenaflex, you'll enjoy: * A 1099 Independent Contractor opportunity, with the flexibility to work from anywhere * Performance-based rewards redeemable for product and/or gift cards * Insider information from arenaflex about new product launches and events * Chat interactions paid out weekly on an hourly basis ( $18- $22 per hour based on experience and skill set) * Immediate start upon completion of onboarding * A remote position from anywhere you can connect to the internet **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our team members grow and develop their skills. As an IT Chat Specialist, you'll have access to: * Ongoing training and development opportunities to enhance your technical skills and knowledge * Regular feedback and coaching to help you improve your performance * Opportunities to take on new challenges and responsibilities as you grow in your role * A collaborative and supportive team environment that encourages open communication and knowledge-sharing **Work Environment and Company Culture** arenaflex is a dynamic and innovative company that values creativity, collaboration, and customer satisfaction. Our team is passionate about delivering exceptional support and guidance to customers, and we're looking for like-minded individuals to join our mission. As an IT Chat Specialist, you'll be part of a remote team that's dedicated to making a difference in the online shopping experience. **How to Apply** If you're a motivated and tech-savvy individual with a passion for helping others, we want to hear from you! Apply now to become an IT Chat Specialist at arenaflex and join our mission to elevate the online shopping experience. Apply Job! Apply for this job