**Experienced Full Stack Strategic Customer Development Manager – Business Cards & Payments – North East Florida (Orlando, Jacksonville), Georgia, and South Carolina – Remote-Eligible in Richmond, Virginia**

At blithequark, we're not just a financial institution; we're a team of innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences. As a Strategic Customer Development Manager, you'll play a pivotal role in driving business growth and fostering meaningful relationships with our clients. If you're a seasoned professional with a knack for building strong connections and a passion for staying ahead of the curve, we want to hear from you. **About blithequark** blithequark is a forward-thinking company that has been at the forefront of innovation in the financial industry for decades. We've been recognized for our commitment to delivering cutting-edge solutions that meet the evolving needs of our clients. Our team is comprised of talented individuals who are dedicated to making a positive impact in the lives of our customers. We're proud to be a leader in the industry, and we're excited to have you join our journey. **The Opportunity** As a Strategic Customer Development Manager, you'll be responsible for developing and executing strategies that drive business growth and retention in the North East Florida (Orlando, Jacksonville), Georgia, and South Carolina regions. You'll work closely with key executives and AP managers to build long-term relationships and identify opportunities to increase value for our clients. Your expertise will be essential in helping our clients optimize their rebates and benefits, while also ensuring that their needs are met in a seamless and beautiful way. **Key Responsibilities** * Manage a portfolio of clients, with a focus on retention, growth, and risk management * Analyze clients' total business spend to identify additional opportunities to leverage our Commercial or Small Business Cards * Offer ongoing vendor match and spend enablement services, leveraging results to increase AP file penetration * Learn about clients and their specific industry verticals, understanding purchasing needs and behavior * Build positive relationships and become a trusted advisor by handling client needs and coordinating client appreciation activities * Resolve issues and provide solutions to clients in a timely manner * Monitor portfolio metrics and perform quarterly account reviews * Partner across the value chain to meet client needs **Competencies** * Demonstrate abilities to build relationships and influence at a wide range of levels * Strong verbal and written communication skills, both in person and over the phone * Problem solver capable of synthesizing information to make informed decisions * Strategic mindset and ability to leverage data in identifying growth opportunities across their portfolio * Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business, which link back to blithequark's solutions * Design and implement plans in partnership with the client's AP and internal blithequark partners to ensure the company meets their expected return with our card programs * Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services * Work independently and seek out feedback and data to reflect on and improve own performance * Maintain and update CRM system regarding customer calls, pipelines, and closed opportunities * Project and process management, interpersonal influence, networking, project ownership, and workflow management skills **Basic Qualifications** * At least 5 years of experience in a Business Client-facing role **Preferred Qualifications** * Bachelor's Degree * At least 7 years of experience in a Business Client-facing role * At least 2 years of experience supporting business credit card products **What We Offer** * Competitive salary range: $125,300 - $143,000 (Remote-Eligible) * Performance-based incentive compensation, including cash bonus(es) and/or long-term incentives (LTI) * Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! **Equal Opportunity Employer** blithequark is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law. **Accommodation Requests** If you require an accommodation to apply for this position, please contact blithequark Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. **Technical Support** For technical support or questions about blithequark's recruiting process, please send an email to [email protected]. **Disclaimer** blithequark does not provide, endorse, nor guarantee, and is not liable for third-party products, services, educational tools, or other information available through this site. Apply for this job