Experienced Full Stack Specialist, Building Controls – Client Support and Energy Efficiency Solutions

Join the Team at blithequark: Where Innovation Meets Customer Satisfaction Are you passionate about delivering exceptional customer experiences and driving sustainability through innovative solutions? Look no further than blithequark, where we're seeking a highly skilled Specialist, Building Controls to join our dynamic team. As a Specialist, Building Controls, you will play a critical role in ensuring customer and partner safety, comfort, and satisfaction while minimizing help costs. If you're a motivated and detail-oriented individual with a passion for building controls and customer support, we encourage you to apply for this exciting opportunity. About blithequark blithequark is a leading organization that prioritizes customer satisfaction, innovation, and sustainability. Our company culture is built on the principles of teamwork, integrity, and respect, and we're committed to providing a work environment that is engaging, challenging, and rewarding. At blithequark, we believe in fostering a culture of continuous learning and growth, where our employees can develop their skills and advance their careers. Job Summary As a Specialist, Building Controls at blithequark, you will be responsible for ensuring client and partner safety and comfort while minimizing help costs. You will perform complex diagnostic procedures, provide proactive solutions to issues, apply advanced software techniques, implement solutions, and follow up to ensure the effectiveness of solutions. You will also perform special or unique programming tasks to building controls systems by modifying or changing the structure controls methods, identifying and responding to trends with alerts, thaws, and work orders, and identifying and responding to manufacturer reviews. Key Responsibilities: Perform complex diagnostic procedures to identify and resolve issues with building controls systems Provide proactive solutions to issues and implement changes to prevent future problems Apply advanced software techniques to optimize building controls systems and ensure energy efficiency Collaborate with teams in building performance and controls to share resources, information, and tools Determine client needs and business requirements while prioritizing and executing work tasks Provide guidance, feedback, and support to ensure schedules and work quality are accomplished Develop, communicate, and implement processes and practices to address business needs Analyze and apply data from various sources to monitor progress and results Identify and address opportunities for improvement Requirements: Essential Qualifications: Bachelor's degree in a related field (e.g., engineering, computer science, or a related field) 8 hours of work per day, with flexibility to work in a fast-paced environment Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions Strong communication and interpersonal skills, with the ability to work effectively with clients, partners, and internal stakeholders Ability to work independently with minimal supervision and as part of a team Preferred Qualifications: Superb relational skills, with the ability to build strong relationships with clients and partners Proficient in building controls systems, with a willingness to learn and apply new software skills quickly Past contact center experience, with a strong understanding of customer service principles Ability to convey top-tier client service, with a focus on delivering exceptional customer experiences What We Offer: Competitive Compensation and Benefits: At blithequark, we offer a comprehensive compensation package that includes: Competitive salary, with opportunities for bonuses and incentives 401(k) match, stock purchase plan, and other financial benefits Paid maternity and parental leave, PTO, and various health plans Opportunities for career growth and professional development Career Growth Opportunities: At blithequark, we're committed to helping our employees grow and develop their skills. We offer: Training programs and workshops to enhance your skills and knowledge Opportunities for advancement and career progression A culture of continuous learning and growth, with a focus on innovation and excellence Work Environment and Culture: At blithequark, we prioritize creating a work environment that is engaging, challenging, and rewarding. Our company culture is built on the principles of: Teamwork and collaboration Integrity and respect Innovation and excellence Continuous learning and growth How to Apply: If you're a motivated and detail-oriented individual with a passion for building controls and customer support, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Why Join blithequark? At blithequark, we're committed to making a positive impact on our customers, partners, and the environment. By joining our team, you'll have the opportunity to: Make a difference in the lives of our customers and partners Work on innovative solutions that drive sustainability and energy efficiency Develop your skills and advance your career Be part of a dynamic team that's passionate about delivering exceptional customer experiences Don't miss this opportunity to join our team at blithequark and make a positive impact on the world. Apply now and take the first step towards a rewarding career in building controls and customer support! Apply for this job