**Experienced Full Stack Social Media Customer Support Specialist – Remote Job Opportunity at arenaflex**

**Join arenaflex's dynamic team and be part of a global community that brings joy and magic to people's lives.** Are you a business-savvy individual with experience in handling customer issues in global B2C organizations? Do you have a passion for delivering exceptional customer experiences and a knack for problem-solving? If so, we have an exciting opportunity for you to join arenaflex's team as a Full Stack Social Media Customer Support Specialist. **About arenaflex** arenaflex is a leading global entertainment and media company that creates and delivers exceptional stories and experiences for people of all ages. With a rich history spanning over a century, arenaflex has grown into a global brand with a presence in over 40 countries, employing over 6,000 talented individuals across various industries, including Disney, Pixar, Marvel, Star Wars, and National Geographic. **The Role** As a Full Stack Social Media Customer Support Specialist, you will be part of a dynamic team responsible for delivering exceptional customer experiences across various social media platforms. Your primary focus will be on resolving customer complaints, answering queries, and providing timely responses to ensure customer satisfaction. You will work closely with our global teams, including brand and execution marketing groups, nation groups, E&A BD and system group, and finance and analysis groups across the region and DSS in NY. **Key Responsibilities** - Support the development of primary planning models, including the yearly working plan model and the monthly forecasting model, including executive-level outline views, streamlined estimates, and clearly identified sources of input and assumptions. - Support the development of D+ yearly strategy and quarterly planning and monthly/every other month forecasting process. - Present business cases and scenarios to inform decisions on evaluation, go-to-market strategies, and adaptation enhancement. - Support ad-hoc and deep-dive analyses on drivers of performance for the past quarter. - Support in anticipating EMEA and US business updates. **The Experience We Expect from You** - Experience working in data-driven environments and driving action through data. - Ability to tailor comms to various audiences (e.g., country groups, global groups, executives). - High numeracy and scientific capacity and thoroughness, attention to detail. - Clear and concise communication skills. - Ability to focus on and manage multiple project timelines and deadlines simultaneously. - Positive, people-oriented, and lively disposition. - Ability to work independently. **The Benefits** - 25 days yearly leave - Confidential clinical protection and dental care - Free Park Admission: You will have the valuable opportunity to enter any of our parks with your loved ones for free - Disney Discounts: you are eligible for discounts on assigned Disney items, resort F&B, and merchandise - Disney+ Membership - Outstanding parental and caregiver leave - Employee Resource Groups – Women @ arenaflex, arenaflex Variety, arenaflex PRIDE, our new disability and neurodiversity-focused group – Empowered, and our Mental Health and Well-being Group, TRUST. - arenaflex is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects diverse voices, perspectives, backgrounds, experiences, and viewpoints. **About arenaflex (EMEA)** arenaflex EMEA aims to drive growth, development, and brand affection across a diverse range of countries with a team of over 6,000 employees working in 59 business sectors with offices in 29 countries. **About arenaflex** The Walt arenaflex Company, along with its subsidiaries and affiliates, is a leading global family entertainment and media company with the following industry segments: Disney Entertainment, ESPN, Disney Parks, Experiences and Products, and Consumer Products. From humble beginnings as an animation studio in the 1920s to today's global name in media, arenaflex proudly continues its tradition of creating exceptional stories and experiences for every member of the family. arenaflex's stories, characters, and experiences reach consumers and visitors from every corner of the globe. With activities in over 40 countries, our representatives and cast members work together to create entertainment experiences that are both universal and locally treasured. **arenaflex is an equal opportunity employer.** Candidates will be considered for employment regardless of age, race, color, religion or belief, sex, gender identity, ethnic or national origin, sexual orientation, marital or civil partnership status, disability, or pregnancy or maternity. arenaflex cultivates a business culture where ideas and decisions from all individuals help us grow, improve, make the best stories, and be important in a rapidly changing world. **Top 10 Interview Questions** - Can you tell us about yourself? - What interests you about this position? - What are your strengths? - What are your weaknesses? - Can you give an example of a time when you solved a problem creatively? - How do you handle stress and pressure? - How would you describe your work style? - Can you tell us about a time when you had to work with a difficult colleague or supervisor? - How do you stay organized and prioritize tasks? - What are your long-term career goals? **Document Required** - Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying. - Document – Qualifications certificate with mark sheets. - Passport size Photographs - Signature **How to Apply** - All the eligible candidates can apply for This Job as mentioned below - Read the official notification carefully From the Official Website. - Read the Notification Carefully Before Applying. - Fill out The Application Form (The link Is Given Below) - Attach the Required Document and Passport Size Photo with Signature. - Then Submit. Done. Apply Job! Apply for this job