**Experienced Full Stack Inbound Sales Representative – Home Merchandise E-commerce**

Remote Full-time
At arenaflex, we're a leading online retailer of home merchandise, and we're on a mission to revolutionize the way people shop for their dream homes. As a key member of our Inbound Outreach team, you'll play a vital role in helping our customers find and purchase the perfect products for their homes. If you're passionate about delivering exceptional customer experiences and have a knack for sales, then this is the perfect opportunity for you to join our dynamic team and start a rewarding career. **Job Summary:** We're seeking an experienced and self-motivated individual to join our Inbound Sales team as a Full Stack Inbound Sales Representative. As a key member of our team, you'll be responsible for handling inbound sales calls, interacting with customers to find and purchase their ideal products, and providing a world-class customer experience. If you're a people person with excellent communication skills and a passion for sales, then this is the perfect opportunity for you to join our team and take your career to the next level. **Responsibilities:** As a Full Stack Inbound Sales Representative, your primary responsibilities will include: * Handling inbound sales calls, approximately 40 per day, to help customers find and purchase their ideal products * Working with customers to understand their needs and preferences, and providing personalized product recommendations * Contacting product suppliers to obtain additional information that may not be available on our website * Following our assigned Sales Cycle and call stream, including testing questions, accepting the sale, and building compatibility * Upselling and cross-selling products to customers to enhance their overall shopping experience * Maintaining a high level of customer satisfaction and ensuring that all customer interactions are positive and engaging * Working in a fast-paced environment, handling multiple customer interactions simultaneously, and maintaining a high level of productivity * Participating in team meetings, sales challenges, and other activities that promote a positive and collaborative team culture * Maintaining a high level of technical proficiency, including proficiency in our CRM system and other software applications * Adhering to our company's policies and procedures, including our sales and customer service guidelines **Requirements:** To be successful in this role, you'll need to possess the following skills and qualifications: * A bachelor's degree in a relevant field, such as business, marketing, or communications * 3+ years of sales experience, preferably in a call center, retail, or virtual environment * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong critical thinking and problem-solving skills, with the ability to work in a fast-paced environment and make sound decisions quickly * Ability to work in a virtual environment, with a high level of technical proficiency and comfort with technology * Strong written and verbal communication skills, with the ability to articulate complex ideas and concepts clearly and concisely * Ability to work independently and as part of a team, with a high level of flexibility and adaptability * Strong customer service skills, with a focus on delivering exceptional customer experiences * Ability to maintain a high level of productivity and efficiency, with a focus on meeting and exceeding sales targets * Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively **Preferred Qualifications:** * Experience working in a similar role, with a focus on inbound sales and customer service * Strong knowledge of home merchandise and e-commerce, with a focus on product trends and customer preferences * Experience working in a fast-paced environment, with a high level of technical proficiency and comfort with technology * Strong leadership and team management skills, with the ability to motivate and inspire colleagues to achieve their best * Experience working in a virtual environment, with a high level of technical proficiency and comfort with technology **What We Offer:** As a member of our team, you'll enjoy a range of benefits and perks, including: * Competitive hourly rate of $27/hour * Opportunities for career growth and professional development * Comprehensive training and onboarding program * Collaborative and dynamic work environment * Flexible scheduling and remote work options * Access to our state-of-the-art technology and software applications * Opportunities for advancement and promotion * Comprehensive benefits package, including health insurance, retirement plan, and paid time off **How to Apply:** If you're a motivated and results-driven individual with a passion for sales and customer service, then we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application portal, and we'll be in touch to discuss your qualifications further. **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, including people with disabilities. If you require reasonable accommodations during the application or interview process, please let us know and we'll be happy to assist you. **Apply Now:** Apply Job! Apply for this job
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