Experienced Full Stack Data Analyst and Customer Support Specialist – Remote Work Opportunity with blithequark

Introduction to blithequark blithequark is a pioneering leader in the entertainment and innovation industry, driven by a passion for creating and delivering exceptional experiences. Our commitment to innovation and excellence is inspired by the vision of our founder, who believed in continuously pushing the boundaries of what is possible. As a Key Information Researcher at blithequark, you will play a vital role in driving the creation, implementation, and support of data analysis and AI (ML) models for our attractions, working closely with internal partners to deliver elite visitor experiences with interactive and data-driven systems across blithequark Encounters (DX). Job Overview This remote position offers an exciting opportunity to be part of the blithequark family from the comfort of your own home. No prior experience is necessary - just a passion for customer service and a love for all things blithequark! As a Data Analyst and Customer Support Specialist, you will be responsible for fostering and developing relationships with colleagues, providing thought leadership, and demonstrating influence by driving initiatives to completion efficiently and effectively. Key Responsibilities Engage with research and colleagues to drive ML strategies and identify areas where business problems can be solved creatively by applying ML Lead and collaborate with different specialists and data scientists to implement and successfully scale ML solutions to create magical experiences for our visitors and push the limits of functional objectives Drive innovation, proof-of-concepts, technology cash drives, and customer interactions that lead to growing top-tier AI platforms Manage functional support and maintenance of ML-related products and services delivered by the team Build standard procedures used in daily operations and work with specialty units to design, plan, and execute large-scale projects in the AI space Productionize ML algorithms in predictive analytics, classification, image recognition, NLP, anomaly detection, and more, and evaluate their performance on real-world data sets Collaborate with different teams to achieve goals in improving system performance and coordinate with existing software practices that generate effective code, including automated testing, continuous integration, code style consistency, and code reviews Required Qualifications and Abilities To be successful in this role, you will need: 2+ years of expertise in Python and predictive modeling experiences, such as TensorFlow, SparkMLib, PySpark, Light, MXNet, and more 2+ years of expert-level experience in cloud platforms like AWS and GCP Proficiency in SDLC, QA cycles, and Object-Oriented Programming Design Patterns Expert-level experience in structured and unstructured data (i.e., images, video, text, audio, etc.) and SQL relational and non-relational databases 2+ years of experience with Airflow or another data workflow management tool Experience with version control software, such as GitHub and GitLab, Model Operations, and CI/CD pipelines Experience in driving discovery processes with partners to identify business requirements and the expected outcome, strong communication skills, and determination to complete tasks Solid systems integration architecture skills, capable of turning new tech into business solutions Preferred Qualifications While not required, the following qualifications are preferred: Experience with Docker Experience with control systems Experience with Kubernetes Experience with cloud solutions in GCP or another cloud platform Experience with Atlassian Tools like Jira and Confluence Experience with Agile development methodologies Experience with automated testing, continuous integration, and continuous development Experience with data visualization and data monitoring tools (e.g., Splunk, Plotly, Tableau) Experience with audio analysis Experience with text analysis Education A Master's degree in Data Science, Statistics, Computer Science, Computer Engineering, or a similar technical background is required. A Ph.D. in Data Science, Statistics, Computer Science, Computer Engineering, or a similar technical background is preferred. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Data Analyst and Customer Support Specialist, you will have access to a wide range of training and development opportunities, including: Professional development courses and workshops Mentorship programs Opportunities for advancement and career growth Access to the latest technologies and tools A collaborative and dynamic work environment Work Environment and Company Culture At blithequark, we pride ourselves on our unique and dynamic company culture. Our employees are passionate, creative, and dedicated to delivering exceptional experiences for our visitors. As a remote worker, you will be part of a virtual team that is committed to collaboration, innovation, and excellence. Our company culture is built on the following values: Innovation and creativity Collaboration and teamwork Excellence and quality Diversity and inclusion Fun and enjoyment Compensation, Perks, and Benefits At blithequark, we offer a competitive compensation package, including: A salary range that is competitive with industry standards A comprehensive benefits package, including health, dental, and vision insurance A 401(k) retirement plan with company match Paid time off and holidays Access to exclusive employee discounts and perks Conclusion If you are a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role at blithequark. As a Data Analyst and Customer Support Specialist, you will be part of a dynamic team that is committed to delivering exceptional experiences for our visitors. Don't miss out on this opportunity to join the blithequark family and be part of a company that is shaping the future of entertainment and innovation. Apply now and take the first step towards an exciting and rewarding career with blithequark! Apply for this job