**Experienced Full Stack Customer Experience Manager – Digital Character Client Experience**

Are you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join arenaflex's Client Advanced Character team as a Ranking Director, Tasks - Character Client Experience. In this exciting role, you will play a critical part in shaping the future of customer experience at arenaflex, leveraging your expertise to drive innovation and excellence across our digital landscape. **About arenaflex** arenaflex is a leading retail organization that is revolutionizing the way we shop, work, and live. With a commitment to innovation, customer satisfaction, and employee development, we are shaping the future of retail and beyond. Our Client Advanced Character team is at the forefront of this transformation, working tirelessly to understand our customers' needs, preferences, and behaviors. By harnessing the power of data, technology, and human insight, we are creating seamless, personalized experiences that exceed our customers' expectations. **About the Role** As a Ranking Director, Tasks - Character Client Experience, you will be responsible for driving the development and execution of digital character client experiences across various touchpoints, including store service desks, checkout, and online platforms. Your expertise will be instrumental in shaping the future of customer experience at arenaflex, leveraging your knowledge of retail operations, customer behavior, and digital technologies to inform and drive business decisions. **Key Responsibilities** * Support the development of character client experiences across a predetermined client experience space, including store service desks, checkout, and online platforms * Break down existing CX streams at various touchpoints to identify areas for improvement and opportunities for innovation * Design and implement tests for personality catch, leveraging data and analytics to inform and drive business decisions * Develop and execute a comprehensive plan to upgrade personality catch and utilization at exchange points, from paper to execution plan * Foster an execution guide for select experience execution, ensuring seamless integration with existing processes and systems * Collaborate with item, field, and investigation groups to develop and execute examinations, leveraging data and insights to inform business decisions * Participate in cross-functional gatherings, joining forces with item and surveys to approve tests and ensure effective execution * Oversee tests in the field, ensuring timely and effective execution * Send tests in arrangement with Walmart field activities groups, ensuring seamless integration with existing processes and systems * Collaborate with examination to decipher results, identifying areas for improvement and opportunities for innovation * Suggest and execute upgrades, leveraging data and insights to inform business decisions * Track progress of the examination, set up and execute announcing structure, and foster gauges to beat expected chances **Partner Management** * Maintain associations with Walmart groups to ensure effective execution * Catch partner needs, permitting the group to set up important business examination * Assemble and execute correspondence intends to key partners **Requirements** * Four year college education in Business Organization, Designing, Tasks, or related field * 7+ years in Tasks jobs, preferably with somewhere around 3 years of involvement with retail, store, or Omni climate * 5+ years executing new drives in a store climate * Solid and demonstrated capacity to impact inside partners * Demonstrated insight in executing effective drives * Experience with Lithe techniques and venture the board apparatuses **Preferred Qualifications** * Authority of cross-practical teams or undertakings * Aces, Bosses: Activities The board * Project The executives - Venture The board Proficient - Accreditation **What We Offer** * Cutthroat compensation as well as execution based extra honors * Medical advantages incorporate clinical, vision and dental inclusion * Monetary advantages incorporate 401(k), stock buy and company-paid life coverage * Taken care of time benefits incorporate PTO (counting debilitated leave), parental leave, family care depart, deprivation, jury obligation, and casting a ballot * Different advantages incorporate present moment and long haul inability, organization limits, Military Leave Pay, reception and surrogacy cost repayment, and that's just the beginning * PTO and additionally PPTO that can be utilized for excursion, debilitated leave, occasions, or different purposes * Live Better U, a Walmart-paid training benefit program for full-time and part-time partners in Walmart and Sam's Club offices * Extra remuneration incorporates yearly or quarterly execution rewards * Stock **How to Apply** If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant supporting documents. We look forward to hearing from you! Apply for this job