Experienced Entry Level Customer Service and Sales Associate for Business Telecommunication Solutions at blithequark

Welcome to blithequark: Where Customer Satisfaction Meets Exceptional Service At blithequark, we firmly believe that delivering outstanding customer service is the cornerstone of building lasting relationships with our clients. As a leading provider of innovative wireless and internet products and services to local businesses, our team is dedicated to fostering an environment of trust, transparency, and open communication. With a strong focus on creating meaningful customer experiences, we are now seeking an enthusiastic and customer-centric Entry Level Customer Service Associate to join our dynamic team. About Our Team and Mission As a company that has recently relocated to Charlotte, we are excited to expand our presence in the local community and contribute to the growth and success of businesses in the area. Our team at blithequark is passionate about providing top-notch telecommunication solutions that cater to the unique needs of our clients. We strive to make a positive impact by offering personalized support, expert guidance, and tailored recommendations to help businesses thrive in today's fast-paced digital landscape. Job Overview: Entry Level Customer Service Associate As an Entry Level Customer Service Associate at blithequark, you will serve as the primary point of contact for businesses, addressing their inquiries, resolving issues, and providing exceptional support to ensure seamless customer experiences. This role is an excellent opportunity for individuals who are eager to launch their career in customer service, sales, and account management. You will have the chance to develop valuable skills in conflict resolution, de-escalation, and sales, all while working in a collaborative and supportive environment. Key Responsibilities: Engage with business owners and customers, responding promptly to their questions and concerns regarding our services and products Assist customers in analyzing available products, including wireless and internet solutions, and provide personalized recommendations to meet their specific needs Process orders, manage customer accounts, and ensure timely resolution of any issues or concerns Develop and maintain in-depth knowledge of our products and services to drive sales growth and enhance customer satisfaction Handle customer service inquiries, including pricing, service issues, billing policies, and technical support, with patience, empathy, and professionalism Ensure the accuracy and relevance of information provided to customers, maintaining the highest standards of quality and integrity Maintain confidentiality and adhere to legal privacy requirements when handling sensitive customer information Qualifications and Skills: To succeed as an Entry Level Customer Service Associate at blithequark, you should possess: Previous experience in customer service, although not required, is highly preferred Excellent problem-solving skills, with the ability to think critically and resolve issues efficiently Patient and empathetic approach, with a strong focus on providing exceptional customer experiences Prior experience in account management, entry-level roles, or business settings is a plus Highly organized, with the ability to juggle multiple tasks simultaneously and prioritize responsibilities effectively Flexible schedule, with the ability to work evenings and/or weekends as needed What We Offer: At blithequark, we are committed to providing our employees with a supportive and dynamic work environment that fosters growth, learning, and development. As an Entry Level Customer Service Associate, you can expect: Competitive salary range: $48,293.00 - $52,799.00 per year Full-time position with a day shift schedule Opportunities for career advancement and professional growth within the company Comprehensive training and development programs to enhance your skills and knowledge A collaborative and inclusive work environment that values diversity, equity, and inclusion Access to a range of benefits, perks, and rewards that recognize and reward your contributions Our Culture and Work Environment: At blithequark, we pride ourselves on our positive and inclusive company culture, which is built on the values of respect, empathy, and open communication. Our team is passionate about delivering exceptional customer experiences, and we strive to create a work environment that is engaging, supportive, and fun. As an Entry Level Customer Service Associate, you will be part of a dynamic team that is dedicated to making a difference in the lives of our customers and the local community. How to Apply: If you are a motivated and customer-focused individual who is eager to launch your career in customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to express your interest in joining our team at blithequark. We look forward to hearing from you and exploring how you can contribute to our mission of delivering exceptional customer experiences. Conclusion: At blithequark, we are committed to building a team of talented and dedicated professionals who share our passion for delivering exceptional customer experiences. As an Entry Level Customer Service Associate, you will have the opportunity to develop valuable skills, build meaningful relationships with our customers, and contribute to the growth and success of our company. If you are ready to take the first step in your career and join a dynamic team that is making a difference in the lives of our customers, we encourage you to apply for this exciting opportunity. Join us at blithequark and discover a career that is rewarding, challenging, and fulfilling. Apply for this job