Experienced Energy Services Data Entry Clerk – Remote Work Opportunity for Detail-Oriented Professionals in Human Services

Introduction to arenaflex arenaflex is a forward-thinking, non-profit human services agency that has been at the forefront of positive change, dedicated to enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better world for all. With a strong presence in Fitchburg, MA, and a growing reach, we are now seeking an experienced and detail-oriented Energy Services Data Entry Clerk to join our team on a full-time basis, offering the flexibility of remote work. Position Overview As a valued member of our Energy Services team at arenaflex, the Data Entry Clerk will play a pivotal role in maintaining organized, accurate, and up-to-date digital files. This critical position supports the day-to-day operations of our Energy Services Programs, ensuring seamless delivery of services to our clients. If you have a keen eye for detail, excellent organizational skills, and a passion for data management, this could be the ideal opportunity for you to contribute to a meaningful cause while working from the comfort of your own space. Essential Duties and Responsibilities Data Management: Input and maintain updated client status records in the Statewide Client Service Center, ensuring that all information reflects the current production pipeline accurately and in real-time. Communication Management: Monitor emails, log documents, and communications in the Monday.com platform upon receipt, ensuring prompt and efficient handling of all communications. Database Management: Follow program guidelines for the use of all required database systems, including but not limited to Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc., to maintain data integrity and compliance. File Management: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements, and adhering to strict confidentiality standards. Team Collaboration: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services, contributing to a cohesive team environment. Clerical Support: Assist with various clerical duties such as filing, mailings, phone coverage, etc., to ensure the smooth operation of the department. Remote Work Commitment: Maintain availability for remote work, including attending virtual meetings, calls, responding to emails, and conducting regular duties as needed, with a high level of self-motivation and discipline. Professional Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities to enhance skills and knowledge. Confidentiality and Compliance: Ensure strict confidentiality is maintained in all aspects of the role, adhering to arenaflex's policies and procedures, as well as legal requirements. Required Qualifications and Skills To be successful in this role, you will need: An Associate degree or equivalent professional experience, demonstrating a foundation in data management, administration, or a related field. At least two years of experience in Human Services or a related field, or applicable work experience working with diverse individuals and families with low incomes, showcasing your ability to work with sensitivity and understanding. Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education, allowing for a balance of academic and practical knowledge. Bilingual in Spanish is preferred, as it will enable you to communicate effectively with a broader range of clients and stakeholders, enhancing your ability to make a positive impact. Career Growth Opportunities and Learning Benefits At arenaflex, we believe in the growth and development of our team members. As an Energy Services Data Entry Clerk, you will have access to a range of training and development opportunities, designed to enhance your professional skills and knowledge. From mandatory agency training to professional development activities, we are committed to supporting your career aspirations and helping you achieve your full potential. Work Environment and Company Culture arenaflex prides itself on a work environment that is inclusive, supportive, and focused on well-being. Our company culture values transparency, open communication, and teamwork, ensuring that every team member feels valued and empowered to contribute to our mission. With a flexible remote work arrangement, you will enjoy the benefits of working from home while being part of a dynamic and dedicated team. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, along with a range of benefits designed to support your well-being and personal growth. These include: Comprehensive Insurance Coverage: Health, Dental, FSA, and Vision Insurance to take care of your physical and mental health. Generous Paid Time Off (PTO): To relax, recharge, and pursue your interests. Hybrid Work Opportunities: Flexible work arrangements that suit your lifestyle and preferences. Student Loan Forgiveness: Support to ease your student loan burden and secure your financial future. Tuition Remission: Opportunities to invest in your education and enhance your skills. Employer-Sponsored Retirement: Contributions to secure your future and ensure a comfortable retirement. Pet Insurance: To ensure your furry friends receive the best care possible. Employee Discounts: Exclusive discounts and perks to enhance your lifestyle and purchasing power. Conclusion If you are a detail-oriented, organized, and compassionate individual with a passion for data management and human services, we invite you to join arenaflex as an Energy Services Data Entry Clerk. This remote work opportunity offers the chance to make a meaningful difference in the lives of individuals and families, while enjoying a flexible and supportive work environment. Apply now to be part of a team that values your well-being, personal growth, and contributions to our mission. Together, let's create a brighter future for all. Apply for this job