**Experienced Data Entry Clerk – Warranty Claims and Customer Service Support**

At arenaflex, we're dedicated to providing exceptional healthcare solutions to dental and medical practitioners worldwide. As a leading provider of health care products, services, and solutions, we're committed to making a positive impact on the lives of our customers and team members. We're now seeking an experienced Data Entry Clerk to join our team, supporting our mission to help health happen and care for our community. **Job Summary:** As a Data Entry Clerk at arenaflex, you'll play a vital role in ensuring the accuracy and efficiency of our warranty claims process. You'll be responsible for entering work orders for dental and laboratory handpieces, reviewing work orders to verify customer warranty claims, and accurately entering data into corresponding fields within various software programs. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. **Key Responsibilities:** * Enters work orders for dental and laboratory handpieces into our software systems, ensuring accuracy and attention to detail * Reviews work orders to verify customer warranty claims, identifying and resolving any discrepancies or issues * Accurately enters data into corresponding fields within various software programs, maintaining data integrity and consistency * Completes warranty work for various vendors, tracking items to ensure accuracy and efficiency * Acts as a backup to our Customer Service Representatives, assisting with taking overflow telephone calls during periods of high call volume * Works with Microsoft Office, utilizing Word, Excel, and other software applications to support data entry and administrative tasks * Participates in special projects and performs other duties as required, demonstrating flexibility and a willingness to learn and adapt **Work Experience:** * Previous experience in a relevant position, such as data entry or customer service, is highly desirable * Experience using Microsoft Office (Word, Excel) is preferred, but not required **Preferred Education:** * High School degree or equivalent is required **Knowledge, Skills & Competencies:** * Ability to read, understand, and perform standard procedures and work instructions * Basic math and logic skills required * Basic computer skills and software use (email, document prep, and spreadsheets) desired * Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines * Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers * Ability to maintain confidentiality and handle sensitive information with discretion **Travel / Physical Demands:** * Travel is typically not required for this position * The position typically works in an office environment, with stable environmental conditions * While performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch, and lift up to 15 pounds **About arenaflex:** arenaflex is a Fortune 500 Company, powered by a network of people and technology to be the world's leading provider of health care products, services, and solutions to office-based dental and medical practitioners. We're committed to making a positive impact on the lives of our customers and team members, and we're dedicated to providing a safe space for individuals to develop and contribute authentically. **Our Culture:** * We value diversity and are committed to providing equal opportunity to employees and applicants * We offer a range of work arrangements, including work from home, hybrid, onsite, and field positions * We prioritize the wellness of our team, providing opportunities for development, contribution, and giving back to society and the communities where we live and work **Benefits:** * Competitive compensation and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to cutting-edge technology and software applications * Flexible work arrangements and work-life balance **How to Apply:** If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply Job! Apply for this job