**Experienced Data Entry Clerk for Energy Services Programs - Remote Opportunity with a Non-Profit Human Services Agency**

Welcome to an exciting opportunity with Making Opportunity Count (MOC), a non-profit human services agency dedicated to fostering community growth, providing essential services, and promoting holistic well-being in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families. **About Us** At MOC, we believe that everyone deserves access to opportunities that empower them to thrive. Our organization is committed to delivering high-quality services that address the unique needs of our community. We are a team of dedicated professionals who are passionate about creating positive change and making a meaningful difference in the lives of those we serve. **Job Overview** We are seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment that values your well-being and personal growth. **Key Responsibilities** * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. **Essential Qualifications and Skills** * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. **Preferred Qualifications and Skills** * Experience working with database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment and prioritize multiple tasks. * Strong attention to detail and accuracy. **Career Growth Opportunities and Learning Benefits** At MOC, we are committed to supporting the growth and development of our employees. We offer a range of benefits and opportunities to help you advance your career and achieve your goals. Some of the benefits include: * Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being. * Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. **Work Environment and Company Culture** At MOC, we value a positive and supportive work environment that promotes collaboration, creativity, and innovation. Our team is dedicated to making a meaningful difference in the lives of those we serve, and we are committed to fostering a culture of respect, empathy, and inclusivity. **How to Apply** If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** Making Opportunity Count is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. **Employment Type** This is a full-time position, with a competitive salary and benefits package. Apply for this job