**Experienced Customer Support Specialist – Deliver Exceptional Experiences for arenaflex's Global Clients**

Are you a customer-centric professional with a passion for delivering top-notch support? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? Look no further! arenaflex, a global technology and services leader, is seeking an experienced Customer Support Specialist to join our team of talented professionals. **About arenaflex** arenaflex is a game-changing company that powers the brands of the future. With a presence in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions. Our commitment to excellence has earned us numerous awards, including "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture. We're proud of our reputation and strive to maintain it every day. **The Role** As a Customer Support Specialist at arenaflex, you will be the face of our company, providing exceptional support to our global clients via phone and email. Your primary responsibilities will include: * Providing accurate information about new bookings, rebookings, and cancellation options for air and rail travel, hotel bookings, and more * Finding solutions for each individual customer to ensure their journey runs smoothly * Collaborating with internal teams to resolve complex customer issues * Developing and maintaining a deep understanding of arenaflex's products and services * Staying up-to-date with industry trends and best practices in customer support **Requirements** To succeed in this role, you must be: * Fluent in Danish and have a good command of English * Flexible and dynamic, with the ability to adapt to changing priorities and deadlines * A team player with excellent communication and interpersonal skills * Proactive and results-driven, with a focus on delivering exceptional customer experiences * Tech-savvy, with experience using customer support software and tools **What We Offer** At arenaflex, we believe in investing in our employees' growth and well-being. Here are just a few benefits you can expect: * **Competitive Salary**: A salary of 2300,- Euros / Gross, with opportunities for bonuses and performance-based incentives * **Flexible Work Schedule**: Work from the comfort of your own home, with flexible hours to suit your needs * **Supportive Team**: Collaborate with a fun, supportive, and experienced team of professionals who share your passion for customer support * **Career Growth Opportunities**: Develop your skills and expertise through ongoing training and development programs * **Recognition and Rewards**: Receive recognition and rewards for your outstanding performance and contributions to the team **Work Environment and Culture** Our work environment is designed to foster collaboration, creativity, and innovation. We believe in: * **Work-Life Balance**: Encouraging a healthy balance between work and personal life * **Open Communication**: Fostering open, transparent communication throughout the organization * **Continuous Learning**: Providing ongoing training and development opportunities to help you grow and succeed * **Diversity and Inclusion**: Celebrating diversity and promoting inclusion in all aspects of our business **Recruitment Process** Our recruitment process typically consists of: * A short phone interview to assess your communication skills and experience * An online test to evaluate your technical skills and knowledge * A final interview with our hiring manager to discuss your qualifications and fit for the role * A background check to ensure your safety and security clearance **How to Apply** If you're a motivated, customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application portal. **Location** This role is based at LTU Work-at-Home, with the flexibility to work from the comfort of your own home. **Language Requirements** Fluency in Danish and a good command of English are required for this role. **Time Type** Full-time, with a flexible schedule to suit your needs. **Last Updated** 2024-09-13 Apply Job! Apply for this job