**Experienced Customer Support Representative – Remote (Military Spouses) at blithequark**

Are you a motivated and empathetic individual with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join blithequark as an Experienced Customer Support Representative – Remote (Military Spouses). As a key member of our global team, you will play a vital role in providing top-notch support to our clients, helping them achieve their business goals through exceptional customer experiences. **About blithequark** blithequark is a forward-thinking global organization that values diversity, equity, and inclusion. We are proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our inclusive culture is built on the principles of people-first, where every individual has the opportunity to grow, learn, and thrive. We believe in empowering our team members to be game-changers, and we're committed to investing in their success. **Career Growth and Personal Development** At blithequark, we're passionate about helping our team members achieve their full potential. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With a strong focus on career growth and personal development, we've seen many of our team members progress to leadership roles within the company. In fact, about 80% of our managers and leaders have been promoted from within! **What You Will Do in This Role** As an Experienced Customer Support Representative – Remote (Military Spouses), you will: * Provide inbound and outbound customer support using a call flow guide * Identify and develop opportunities to offer targeted products and services (i.e., upselling, cross-selling, lead generation, and upgrades) * Deliver superior customer experiences in every interaction through identifying, capturing, and addressing customer needs * Order processing and monitoring * Track, document, and retrieve information in databases * Offer additional products and/or services with every interaction * Deliver expert customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * 6+ months of soft sales experience preferred (upselling/recommending products or services, soliciting, telemarketing, etc.) * Must be at least 24 years of age * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer will be provided after hire * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States and have a valid U.S. address for residence **What's in It for You** At blithequark, we believe in investing in our team members to ensure their long-term success. Benefits available to eligible U.S. employees in this role include: * The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. * DailyPay enrollment option to access pay "early," when you want it * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're a motivated and empathetic individual with a passion for delivering exceptional customer experiences, we invite you to join blithequark as an Experienced Customer Support Representative – Remote (Military Spouses). Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Employment Opportunity:** blithequark is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. **Apply Now:** Apply for this job