Experienced Customer Support Associate – Spanish Language Expert for AbeBooks (Data Entry, Entry Level)
About Us AbeBooks, an Amazon organization, is a worldwide internet based commercial center for books and collectibles, with a huge number of new, utilized, intriguing and no longer in production books recorded available to be purchased by great many dealers. Our organization is available to employing possibility to sort out of one of the accompanying areas: Hyderabad, TS, IND Job Description The AbeBooks Client service (CS) group works with an emphasis on Vender Backing Tasks (SSO). In SSO, we support merchants with specialized issues connected with stock and request the executives, duty and consistence, handling orders, and keeping up with their AbeBooks accounts. As a Spanish Client care Partner, you will go about as the essential connection point among AbeBooks and outside merchants, giving email and telephone backing to their AbeBooks business. Key Responsibilities Offer brief and proficient support to AbeBooks merchants by email and telephone. Support dealers with specialized issues connected with stock and request the board including the suitable acceleration of issues when essential through the proper channels. Give deals duty, Tank and consistence backing to merchants. Meet and keep up with outstanding execution measurements like quality, efficiency and first contact goal. Effectively look for arrangements through intelligent thinking and information understanding abilities and recognize patterns to fitting channels including improvement ideas. A Day in the Life As a Spanish Client care Partner, you will be responsible for: B2 or above familiarity with both composed and verbal correspondence and Spanish language. Solid composed and verbal relational abilities with the capacity to convey really to an extensive variety of client personas in a different climate. Shown insight of no less than 1 year in a forefront outer confronting job requiring email, voice or message board kind of communications with clients. Experience in a specialized help process for web empowered programming items or administrations. Solid prioritization and time usage abilities. About the Team Our group is a dynamic and cooperative group of experts who are dedicated to giving the best client experience. We are searching for a talented and enthusiastic individual who can join our group and contribute to our mission. Essential Capabilities B2 or above familiarity with both composed and verbal correspondence and one more upheld language. Solid composed and verbal relational abilities with the capacity to convey really to an extensive variety of client personas in a different climate. Exhibited insight of something like 1 year in a cutting edge outer confronting job requiring email, voice or message board sort of collaborations with clients. Experience in a specialized help process for web empowered programming items or administrations. Solid prioritization and time usage abilities. Preferred Capabilities Experience investigating specialized frameworks with clients. Some information on data set apparatuses. Experience in preparing, training or coaching. Familiarity with more than one language (German, Spanish, French or Italian). Career Growth Opportunities and Learning Benefits We offer a wide range of opportunities for career growth and development, including: Training and development programs to help you improve your skills and knowledge. Opportunities to work on complex projects and take on new challenges. A supportive and collaborative work environment. A competitive salary and benefits package. Work Environment and Company Culture We are a dynamic and cooperative group of experts who are dedicated to giving the best client experience. Our work environment is fast-paced and challenging, but also fun and rewarding. We offer a range of benefits and perks, including: A competitive salary and benefits package. A flexible and remote work arrangement. A comprehensive training and development program. A supportive and collaborative work environment. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: A salary of $70-$80 per year. A comprehensive benefits package, including health insurance, retirement savings, and paid time off. A flexible and remote work arrangement. A comprehensive training and development program. How to Apply If you are a motivated and enthusiastic individual who is looking for a new challenge, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, through our website. Document Required: Qualifications certificate with mark sheets. Passport size Photographs. Signature. Apply Now: Apply Job! Apply for this job