**Experienced Customer Success Associate – Evening Shift – Remote Opportunity at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service and creating seamless experiences for customers? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join blithequark as a Customer Success Associate on our evening shift, working remotely from the comfort of your own home. At blithequark, we're dedicated to revolutionizing the way our customers interact with our brand, and we're looking for talented individuals like you to help us achieve this vision. As a Customer Success Associate, you'll be the face of our company, communicating with new and potential customers via telephone, email, and chat on a daily basis. Your primary goal will be to deliver exceptional service, build strong relationships with our customers, and drive business growth through your interactions. **About blithequark** blithequark is a leading innovator in the fashion and lifestyle industry, committed to creating a seamless and enjoyable experience for our customers. Our company culture is built on the principles of empathy, creativity, and collaboration, and we're passionate about fostering a positive and inclusive work environment for all our employees. **Role Responsibilities** As a Customer Success Associate, you'll be responsible for: * Answering any and all interactions during your scheduled shift in a friendly and relatable manner * Acting as an empowered team member, exercising decision-making skills to enhance each customer's relationship with the brand * Being empathetic to customers' needs while understanding the business's bottom line * Collecting and sharing feedback to external teams to ensure the needs of the customers are being met * Meeting or exceeding established daily interaction numbers every day (minimum of 70 interactions per shift) **Key Qualifications** To be successful in this role, you'll need: * Minimum 2 years of experience in customer service or a related role * Access to a consistently stable internet connection * Exceptional written and verbal communication skills * A willingness to take on additional projects and support external team members to support business and customer needs * On-the-spot, creative problem-solving skills that meet the needs of the customer and the business * A passion for and understanding of the blithequark brands, customers, and products, as well as a finger on the pulse of relevant media and lifestyle trends, fashion, and culture **Perks and Benefits** As a valued member of the blithequark team, you'll enjoy a comprehensive range of perks and benefits, including: * Medical, dental, and vision coverage * Generous PTO and paid holidays * Employee discounts on blithequark products and services * Retirement savings plan * And much more! **Work Environment and Culture** At blithequark, we're committed to creating a positive and inclusive work environment that fosters creativity, collaboration, and growth. Our remote work setup allows you to work from the comfort of your own home, with the flexibility to manage your schedule and prioritize your tasks. We believe in empowering our employees to take ownership of their work and make decisions that drive business growth. **Compensation and Pay Range** The hourly pay range for this role is $15.00 per hour, with opportunities for growth and advancement based on performance. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to creating an inclusive environment for all employees and applicants. We celebrate diversity and are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. **How to Apply** If you're a motivated and customer-centric individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity at blithequark. Please visit our website at [insert link] to submit your application and join our team of talented professionals. **Apply Now!** Apply Job! Apply for this job