**Experienced Customer Service Specialist – Retail Sales and Customer Experience Expert**

Join blithequark, a leading home decor and flooring retailer, as a valued member of our team. As a Customer Service Specialist, you will play a vital role in creating a seamless and enjoyable shopping experience for our customers. If you are a friendly, enthusiastic, and hard-working individual with exceptional communication skills, we encourage you to apply for this exciting opportunity. **About blithequark** At blithequark, we pride ourselves on providing an exceptional customer experience that sets us apart from the competition. Our stores are designed to inspire and educate our customers, offering a wide range of home decor and flooring products that cater to diverse tastes and budgets. As a Customer Service Specialist, you will be the face of our brand, interacting with customers, answering their queries, and providing personalized recommendations to ensure their shopping experience is nothing short of exceptional. **Key Responsibilities** As a Customer Service Specialist at blithequark, your key responsibilities will include: * Initiating conversations with customers, discussing their plans, suggesting products, and encouraging excitement about transactions * Providing customer service that exceeds expectations, ensuring customers feel valued and supported throughout their shopping experience * Maintaining assigned areas stocked, dirt-free, and secure, ensuring customers can shop seamlessly * Utilizing teamwork with management and colleagues to achieve sales targets * Utilizing the POS system to finalize customer transactions * Following guidelines in place for handling customer refunds and exchanges * Abiding by standard practices for accepting payment through cash, checks, and credit cards * Developing pricing labels and promotional displays, managing stocks, labeling, and showcasing products * Respecting essential principles that dictate the company's actions * Demonstrating and validating compliance with company safety protocols * Following company guidelines in answering calls and taking messages * Being available to assist in any department of the store, if necessary * Achieving excellence in a rapid environment with precision **Essential Qualifications** To be successful as a Customer Service Specialist at blithequark, you will need to possess the following essential qualifications: * Be at least 18 years old * Possess basic math competency * Have prior experience in customer support * Demonstrate the ability to multitask efficiently and deliver excellent results even in stressful situations * Possess forklift certification (specific job positions may require this) * Pass a state-mandated drug test before obtaining certification for heavy equipment operation **Physical and Sensory Requirements** As a Customer Service Specialist at blithequark, you will be required to: * Exert physical force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently to transport or manipulate objects * Manipulate and feel objects using your hands and fingers * Perform repeated activities that demand physical exertion, such as standing, walking, reaching, balancing, or climbing **Work Environment and Company Culture** At blithequark, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our stores are designed to be welcoming and accessible, and we strive to create a culture that is supportive, collaborative, and fun. As a Customer Service Specialist, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. **Career Growth Opportunities and Learning Benefits** As a valued member of our team, you will have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for advancement to leadership roles or specialized positions * Competitive compensation and benefits packages * Recognition and rewards for outstanding performance * A dynamic and supportive work environment that encourages growth and development **Compensation, Perks, and Benefits** As a Customer Service Specialist at blithequark, you can expect a competitive compensation package that includes: * Competitive hourly wage or salary * Opportunities for overtime pay * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) or other retirement savings plan * Paid time off and holidays * Discounts on blithequark products and services **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website or in-store application process. We look forward to welcoming you to the blithequark team! Apply for this job