Experienced Customer Service Specialist – Online Support and Union Benefits Expertise for a Dynamic Team at blithequark

Welcome to blithequark: A Leader in Union Label Supplementary Advantages At blithequark, we pride ourselves on being the only 100% union label supplementary advantages firm globally, serving over 40,000 alliances and organizations across the international landscape. For more than 60 years, our dedicated team has been committed to providing both supplemental and long-lasting benefits to hardworking families. Our mission is built on a foundation of excellence, integrity, and a passion for making a positive impact on the lives of our clients and their loved ones. Job Overview: Online Support - Customer Service Specialist We are seeking an exceptional Customer Service Specialist to join our dynamic team at blithequark. As a key member of our online support team, you will play a vital role in delivering top-notch service to our clients, establishing strong relationships, and driving business growth through inbound and outbound calling, consultation setup, and discussions with union members. If you possess excellent verbal communication skills, a positive and beneficial mindset, and a passion for customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities: Engage in inbound and outbound calling to union members, providing exceptional customer service and support Establish consultations and conduct discussions to promote our benefits and services Utilize basic computer knowledge to complete necessary paperwork, quality assurance, and leadership development tasks Develop and maintain strong customer relationships, ensuring high levels of satisfaction and loyalty Collaborate effectively with individuals and teams, including all levels of management and staff Participate in quality assurance and leadership development initiatives to continuously improve performance and skills Essential Qualifications: Excellent verbal communication skills, with the ability to articulate complex information clearly and concisely Outstanding client association and interaction capabilities, with a strong focus on building trust and rapport Upbeat and beneficial mindset, with fantastic energy and a positive attitude Ability to interact effectively with individuals and teams, including all levels of management and staff Strong customer service and/or consumer sales experience, with a proven track record of success Legally licensed to operate in the US, Canada, or UK Preferred Qualifications: Previous experience in customer service, sales, or a related field, with a focus on union benefits or supplementary advantages Strong computer skills, with proficiency in basic software applications and technology Ability to work in a fast-paced environment, with a focus on quality, efficiency, and customer satisfaction Excellent problem-solving and conflict resolution skills, with a strong ability to think critically and creatively Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our team members. As a Customer Service Specialist, you will have access to ongoing training and development opportunities, including leadership development, quality assurance, and skills enhancement programs. Our goal is to help you achieve your full potential, while providing a supportive and inclusive work environment that fosters collaboration, innovation, and success. Work Environment and Company Culture At blithequark, we pride ourselves on our dynamic and inclusive company culture, which values diversity, equity, and inclusion. Our team is passionate about making a positive impact, and we are committed to creating a work environment that is supportive, collaborative, and fun. As a remote team, we offer flexible scheduling and the opportunity to work from home, with a focus on work-life balance and overall well-being. Compensation, Perks, and Benefits We offer a comprehensive compensation package, including weekly wages and performance-based monthly incentives. Our benefits package includes total benefits, 100% remote work, flexible job scheduling, and the opportunity to earn a free vacation for you and a guest to exciting destinations like the Bahamas, Cancun, and Las Vegas. We also provide ongoing training and development opportunities, with a focus on career growth and advancement. Conclusion: If you are a motivated and customer-focused individual, with a passion for delivering exceptional service and support, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Service Specialist, you will play a vital role in our online support team, driving business growth and making a positive impact on the lives of our clients and their loved ones. Join our dynamic team and take the first step towards a rewarding and challenging career with a leader in union label supplementary advantages. Apply now and discover the blithequark difference! Apply for this job