**Experienced Customer Service Representative – Work from Home Opportunity with blithequark**

Are you a customer service enthusiast looking for a challenging and rewarding role that offers the flexibility to work from home? Do you thrive in a team environment and possess excellent problem-solving and analytical skills? If so, we invite you to join blithequark as a Customer Service Representative, where you'll have the opportunity to unlock your potential and build a successful career in a dynamic and supportive environment. **About blithequark** At blithequark, we believe that our employees are the key to our success. That's why we're committed to providing a comprehensive benefits package, continuous learning opportunities, and clear career progression paths. Our Call Center team is dedicated to ensuring our customers are successful, and we're looking for talented individuals like you to join our team and help us achieve our goals. **What You'll Do as a Customer Service Representative** As a Customer Service Representative with blithequark, you'll be responsible for handling inbound calls from our valued cardholders, providing exceptional customer service, and building relationships with clients, customers, and colleagues. Your key responsibilities will include: * Handling inbound calls from cardholders, resolving inquiries, authorizing sales, and maintaining up-to-date computerized customer information * Building relationships with clients, customers, and colleagues through effective communication and problem-solving skills * Maintaining a quiet, distraction-free work environment with access to high-speed internet * Working collaboratively with the team to achieve shared goals and objectives **What You'll Need to Succeed** To be considered for this role, you'll need to possess the following qualifications and skills: * 6+ months of customer service experience, or military equivalent experience * Proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking, and be comfortable utilizing Microsoft Outlook * Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions * Effective communication and interpersonal skills, with the ability to build strong relationships with clients, customers, and colleagues * Ability to work in a team environment, with a focus on collaboration and mutual support * High school diploma or equivalent required; associate's or bachelor's degree preferred **Our Way of Working** As a Customer Service Representative with blithequark, you'll have the flexibility to work from home full-time, with the occasional requirement to meet in person. You'll need to live within a commutable distance of Rapid City, SD, and have access to high-speed internet. We'll provide you with the computer, technology, and equipment needed to successfully perform your job. **What You'll Need to Be Considered for This Role** To be considered for this role, you'll need to meet the following requirements: * You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) – for more information, click here. * You must live within 2 1/2 hours of the Rapid City, SD location you're applying to. * You must be 18 years old or older. * You must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of the selection process. * New hires (Level 4-7) must have 9 months of continuous service with the company before they're eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from their manager to post (or the approval of their manager and HR if they don't meet the time in position or performance expectations). **Legal Authorization to Work in the U.S.** Legal authorization to work in the U.S. is required for this role. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Reasonable Accommodation Notice** Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time. **Why Join blithequark?** At blithequark, we offer a comprehensive benefits package, including: * High starting wages ($21/hour) * Tuition reimbursement * Medical coverage for your whole family * Dental & vision insurance * 401(k) with company match We're committed to providing a supportive and inclusive work environment, with opportunities for career growth and development. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to join our team and unlock your potential. **How to Apply** To apply for this role, please visit our website and submit your application through our online portal. We look forward to hearing from you! Apply Job! Apply for this job