**Experienced Customer Service Representative – Virtual Advisor for blithequark**

**Join blithequark's dynamic team as a Virtual Customer Care Advisor and make a meaningful impact in the lives of our clients.** Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with diverse clients? If so, we invite you to join blithequark as a Virtual Customer Care Advisor. In this role, you will play a vital part in helping our clients achieve optimal well-being by providing top-notch support and guidance. **About blithequark** blithequark is a leading organization dedicated to revolutionizing the way people interact with healthcare services. Our mission is to empower individuals to take control of their health and wellness by providing accessible, user-friendly, and personalized support. As a Virtual Customer Care Advisor, you will be part of a dynamic team that is committed to making a positive impact in the lives of our clients. **Job Summary** As a Virtual Customer Care Advisor, you will be responsible for providing exceptional customer service to our clients via phone, email, and web. You will work from the comfort of your own home, using your computer and internet connection to connect with clients and provide support. This role requires a high level of professionalism, attention to detail, and excellent communication skills. **Key Responsibilities** * Assist clients and other consultants via phone, email, and web with billing/insurance questions, products, or services * Manage incoming and outgoing calls, ensuring timely and efficient resolution of client inquiries * Identify and address client concerns, providing solutions and support to meet their needs * Collaborate with pharmacists and other healthcare professionals to provide medical advice and guidance * Provide technical support to clients while browsing pharmacy.blithequark.com * Serve clients in a timely manner, ensuring a positive experience and building long-term relationships * Work in a fast-paced environment, meeting productivity and quality standards while maintaining a high level of professionalism **Eligibility Criteria** * High school diploma or equivalent * More than 6 months of professional experience working with computers and web applications * Experience in multitasking and phone and computer skills * Wired broadband internet connection from DSL, cable, or fiber to the home (Fios or fiberoptic) with a minimum internet speed of 10 Mbps download and 5 Mbps upload * Ability to change your schedule frequently (every 3 weeks), with two week notices * Ability to work in a private, home environment free of distractions and able to fully concentrate on the client during business hours * 1+ years of customer service experience via phone or email is essential * Good communication (verbal and written) skills * Experience working in customer service or call center * Experience working in a healthcare environment * Experience working under pressure in a fast-paced work environment and meeting productivity and quality standards * Demonstrated ability to work in a team **What We Offer** * Competitive hourly rate of $20-$30 * Opportunity to work from home in a flexible schedule * Comprehensive training and support to ensure your success * Collaborative and dynamic work environment * Opportunities for career growth and professional development * Recognition and rewards for outstanding performance **Work Environment and Culture** blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and making a meaningful impact in the lives of our clients. As a Virtual Customer Care Advisor, you will be part of a dynamic team that is dedicated to excellence and innovation. **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website at [insert link] to learn more about blithequark and to submit your application. **Disclaimer** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job