**Experienced Customer Service Representative – Temporary Work-From-Home Opportunity at blithequark**

**Join the blithequark Family and Deliver Legendary Customer Experiences from the Comfort of Your Maine Home Office** Are you passionate about providing exceptional customer service and working in a dynamic, inclusive environment? Do you thrive in a remote work setting and have a strong desire to deliver outstanding experiences for customers? If so, we invite you to join our team of Work-From-Home Customer Service Representatives at blithequark! **About blithequark** At blithequark, we believe that the outdoors brings out the best in all of us. We're committed to fostering a culture of diversity, equity, and inclusion, creating safe and welcoming spaces where everyone feels valued and empowered to thrive. Our mission is to deliver exceptional customer experiences, and we're looking for talented individuals like you to help us achieve this goal. **Temporary Work-From-Home Customer Service Representative Role** As a temporary Work-From-Home Customer Service Representative at blithequark, you'll be the friendly voice that welcomes customers, places orders, and answers questions from the comfort of your Maine home office. You'll be part of a dynamic team that's dedicated to delivering legendary customer experiences and making a positive impact on our customers' lives. **Key Responsibilities:** * Provide exceptional customer service via phone, email, and chat * Answer customer inquiries and resolve issues in a timely and professional manner * Place orders and process transactions accurately and efficiently * Collaborate with colleagues to achieve team goals and objectives * Participate in ongoing training and development to enhance skills and knowledge **Essential Qualifications:** * High school diploma or equivalent required; associate's or bachelor's degree preferred * 1+ year of customer service experience in a call center or retail environment * Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Ability to learn new systems and processes quickly * Quiet, dedicated workspace in your Maine home office with a computer, internet, and webcam that meet our requirements (see below) * Availability to work a minimum of 24 hours per week, with flexibility to work additional hours as needed **Preferred Qualifications:** * Experience working in a remote or work-from-home environment * Familiarity with customer relationship management (CRM) software and other technology tools * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines **Technical Requirements:** * Computer and internet service that meet the following specifications: + Personal computer (Windows or Mac only) + Webcam installed and ready to go + Separate headset with a microphone and USB connection + Monitor at least 17" (most Home Agents prefer 24") + Full-size keyboard with number pad + Mouse with scroll wheel + Power strip surge protector * Operating System: Windows 10 or above (Windows S mode not compatible) or macOS Monterey 12.6.8, macOS Ventura 13.5.1, or macOS Sonoma 14.5 * Broadband internet with minimum acceptable speeds: + Download: 25 Mbps + Upload: 5 Mbps + Satellite service not allowed due to inconsistent service levels * Modem/Router must have an available port for the phone connection, with the modem accessible within 10 feet of the phone and an available slot for the phone connection **Interview Requirements:** * PC or laptop with a webcam * Internet connection with the above specifications * Interviews, onboarding, and training conducted over a TEAMS video call (similar to Zoom) * Part of the interview is a computer skills assessment that is observed * Qualified candidates will be asked to schedule their own interview and receive a TEAMS link in advance **Benefits and Perks:** * Competitive pay: $16/hour or more! * Flexible scheduling: Prioritizing candidates with maximum availability, with a minimum of 24 hours of weekly availability * Delight our customers: Be the friendly voice that helps with orders, answers questions, and keeps the blithequark experience legendary * Be part of the blithequark family: Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, and more! * Work from the comfort of your Maine home office **Career Growth Opportunities and Learning Benefits:** * Ongoing training and development to enhance skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment with a focus on teamwork and innovation * Access to blithequark's employee resource groups and diversity, equity, and inclusion initiatives **Work Environment and Company Culture:** * blithequark is committed to fostering a culture of diversity, equity, and inclusion, creating safe and welcoming spaces where everyone feels valued and empowered to thrive * Our mission is to deliver exceptional customer experiences, and we're looking for talented individuals like you to help us achieve this goal * Collaborative and dynamic work environment with a focus on teamwork and innovation * Opportunities for career advancement and professional growth **Compensation, Perks, and Benefits:** * Competitive pay: $16/hour or more! * Flexible scheduling: Prioritizing candidates with maximum availability, with a minimum of 24 hours of weekly availability * Delight our customers: Be the friendly voice that helps with orders, answers questions, and keeps the blithequark experience legendary * Be part of the blithequark family: Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, and more! * Work from the comfort of your Maine home office **How to Apply:** If you're passionate about delivering exceptional customer experiences and working in a dynamic, inclusive environment, we invite you to apply for this temporary Work-From-Home Customer Service Representative role at blithequark. Please submit your application, including your resume and a cover letter, through our online application portal. **Equal Employment Opportunity:** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to reflect this in our hiring practices. **Contact Information:** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job