**Experienced Benefits Administrator – Customer Service Expert for Remote Union Members**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a team environment, where collaboration and communication are key? If so, we invite you to join blithequark as a Benefits Administrator, providing top-notch support to our valued Union members. As a remote worker, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. **About blithequark** blithequark is a leading organization dedicated to serving the needs of Union members. With a strong commitment to excellence and a passion for innovation, we strive to create a work environment that is inclusive, supportive, and empowering. Our team is comprised of talented individuals who share a common goal: to make a positive impact on the lives of our members. As a Benefits Administrator, you'll be an integral part of this mission, working closely with our members to provide personalized support and guidance. **Key Responsibilities** As a Benefits Administrator, your primary focus will be on delivering exceptional customer service to our Union members. Your key responsibilities will include: * Making appointments and following up with members who have requested information on benefits * Providing personalized support and guidance to members, addressing their questions and concerns * Collaborating with the team to ensure seamless communication and coordination * Maintaining accurate records and updating member information as needed * Participating in professional development opportunities to enhance your skills and knowledge * Taking on new responsibilities and contributing to the growth and success of the team **Essential Qualifications** To succeed in this role, you'll need to possess the following essential qualifications: * Exceptional customer service skills, with a proven track record of delivering high-quality experiences * Strong communication and interpersonal skills, with the ability to build rapport with members and colleagues * Ability to work independently and as part of a team, with a flexible and adaptable approach * Strong attention to detail, with the ability to maintain accurate records and update member information as needed * Previous customer service and sales experience, with a passion for learning and growth * Desire to participate in professional development opportunities and take on new responsibilities **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Experience working in a union environment or with similar organizations * Knowledge of benefits administration and customer service principles * Familiarity with CRM software and other technology tools * Ability to work in a fast-paced environment, with multiple priorities and deadlines **Skills and Competencies** To excel in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information * Strong customer service skills, with a focus on delivering exceptional experiences * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to supporting your career growth and development. As a Benefits Administrator, you'll have access to: * Ongoing training and professional development opportunities * Mentorship and coaching from experienced colleagues * Opportunities to take on new responsibilities and contribute to the growth and success of the team * A supportive and inclusive work environment, with a focus on collaboration and teamwork * A comprehensive benefits package, including health insurance reimbursement, life insurance, and retirement plan options **Work Environment and Company Culture** As a remote worker, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. Our company culture is built on the principles of inclusivity, respect, and collaboration, with a focus on delivering exceptional customer service and support to our members. **Compensation, Perks, and Benefits** As a Benefits Administrator at blithequark, you'll enjoy a competitive compensation package, including: * Health insurance reimbursement for all staff (upon qualification) * Life insurance at no cost * Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) * UNION BENEFITS - Our staff also belong to a union which includes benefits * Free college classes for all members * Student Debt Reduction Program * Scholarship access for members and their children * Union provides life insurance (in addition to our company) for all members * Roadside assistance for all members * Identity Theft Protection for all members **Conclusion** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to join blithequark as a Benefits Administrator. As a remote worker, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. With a comprehensive benefits package, ongoing training and professional development opportunities, and a supportive work environment, we offer a unique and rewarding career path for those who share our commitment to excellence and innovation. Apply now to join our team and start making a positive impact on the lives of our Union members! Apply for this job