**Experienced Customer Service Representative – Remote Work Opportunity with blithequark**

Are you a customer service enthusiast looking for a remote work opportunity with a forward-thinking global organization that prioritizes people-first culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth"? Then, a remote Customer Service Representative position at blithequark is the perfect fit for you! **About blithequark** blithequark is a global organization that empowers its diverse team of 70+ countries to contribute to each other's success and well-being. We're united as "game-changers" who help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Our continued growth has created an exciting opportunity for talented individuals to join our purpose-driven team. **Career Growth and Personal Development** This remote Customer Service Representative role offers a fantastic opportunity to reimagine your career journey and develop "friends for life" while working from the comfort of your own home. We'll provide you with all the training, technologies, and continuing support you need to succeed. At blithequark, there's real career (and personal) growth potential, with about 80% of our managers and leaders promoted from within! To support your growth, we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **Key Responsibilities** As a Customer Service Representative working from home, you will: * Provide inbound customer support to resolve technical issues, billing concerns, and other customer inquiries. * Ensure the appropriateness of social media content and deliver expert customer experiences with a smile. * Collaborate with customers to resolve issues and provide solutions that meet their needs. * Utilize various tools and technologies to manage customer interactions and resolve issues efficiently. * Work rotational shifts as needed to ensure 24/7 customer support. **Essential Qualifications** To succeed in this role, you'll need: * A high school diploma and/or GED * Minimum 6 months of customer service experience required * Ability to connect to the internet with an ethernet cord * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong PC knowledge and computer navigation skills * Ability to work in a remote environment with minimal supervision * Reside in the United States or have a valid U.S. address for residence **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Previous experience in a customer-facing role, preferably in a call center or remote work environment * Familiarity with customer relationship management (CRM) software and other productivity tools * Strong communication and interpersonal skills * Ability to work in a team environment and collaborate with colleagues * Experience with social media platforms and online communities **What's in it for you?** At blithequark, we invest in our game-changers, infrastructure, and capabilities to ensure long-term success for both our teams and customers. As a remote Customer Service Representative, you'll enjoy: * Paid two weeks training and 1 week nesting * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups focused on diversity, equity, and inclusion, global citizenship, sustainability, and community support * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience with company-supplied technologies * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the best version of you!** If this opportunity excites you, we want to hear from you! Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Flexible **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation, please click here.** **If you wish to review the Affirmative Action Plan, please click here** Apply Job! Apply for this job