**Experienced Customer Service Representative – Remote (Ultimate Medical Academy Grads Only) at arenaflex**

Are you a recent Ultimate Medical Academy graduate looking for a rewarding career change with a forward-thinking global organization that prioritizes people-first, inclusive culture and genuine sense of belonging? Do you want to join a company that consistently earns prestigious awards such as 'World's Best Workplaces,' 'Happiest Employees,' and 'Best Companies for Career Growth'? Then a remote Customer Service Representative position at arenaflex is the perfect opportunity for you! **About arenaflex** arenaflex is a global organization that empowers talented individuals to reimagine their career journeys and develop meaningful connections with their colleagues. We're a diverse team of 70 countries, united by our passion for delivering exceptional customer experiences and tech-powered innovation. Our continued growth has created a demand for more talented professionals like you to join our purpose-driven team. **Career Growth and Personal Development** This is a fantastic work-from-home opportunity that will allow you to develop new skills, build lasting relationships, and grow both professionally and personally. We'll provide you with comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. At arenaflex, we believe in promoting from within, with about 80% of our managers and leaders having been promoted from within. This is why we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career aspirations. **What You Will Do In This Role** As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver exceptional customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need to possess the following skills, integrity, knowledge, and genuine compassion: * Must be a recent Ultimate Medical Academy Graduate * 1 year of customer service experience * Some positions may require an associate degree or higher and/or a 2-year medical certification * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's In It For You** At arenaflex, we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. We'll invest in you to aid in your career path and personal development. In this role, you'll also be provided with: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If this opportunity resonates with you, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their 'employer of choice.' **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job