**Experienced Customer Service Representative – Part-time Opportunity at blithequark**

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a dynamic environment where no two days are the same? If so, we invite you to join our team at blithequark, a Fortune 4 organization, as a Part-time Customer Service Representative. **About blithequark** blithequark is a leading healthcare company dedicated to improving the lives of our members. With a rich history of innovation and a commitment to excellence, we strive to provide the highest level of service and support to our customers. Our team is passionate about delivering personalized care and making a meaningful difference in the lives of our members. **Job Summary** As a Part-time Customer Service Representative at blithequark, you will play a vital role in supporting our members with their pharmacy benefit plans. You will be responsible for answering inbound calls, addressing questions and concerns, and providing solutions to help our members better understand their coverage and options. Through your expertise and knowledge, you will empower our members to make informed decisions about their healthcare, while also expanding your own skills and experiences. **Key Responsibilities** * Answer inbound calls and respond to member inquiries regarding pharmacy benefits, coverage, and mail-order prescriptions * Provide personalized support and guidance to help members navigate their benefits and make informed decisions about their healthcare * Utilize knowledge and expertise to resolve complex issues and concerns, while maintaining a positive and empathetic tone * Collaborate with internal teams to ensure seamless communication and resolution of member issues * Participate in ongoing training and development programs to enhance skills and knowledge * Adhere to HIPAA and regulatory compliance standards in all interactions with members **Work Environment and Culture** As a Part-time Customer Service Representative at blithequark, you will have the opportunity to work from home, with flexible scheduling to accommodate your needs. Our telecommute program includes: * Working from a dedicated home office with a secure and distraction-free environment * Maintaining a reliable internet connection with approved speed requirements * Completing a comprehensive training program to ensure success in the role * Collaborating with a supportive team of professionals who share your passion for delivering exceptional service **Required Qualifications** * 2 years of experience in a customer-facing role, such as call center, retail, or hospitality * Proficiency in Windows-based applications * High school diploma or equivalent required; associate's degree or higher preferred **Preferred Qualifications** * Associate's degree or higher in a related field * Experience in a healthcare or insurance setting * Strong communication and interpersonal skills, with the ability to empathize with members and resolve complex issues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong problem-solving skills, with a focus on finding creative solutions to complex issues **Benefits and Perks** * Competitive hourly rate of $26/hour * Part-time schedule with flexible hours to accommodate your needs * Opportunities for career growth and advancement within the company * Comprehensive training program to ensure success in the role * Collaborative and supportive team environment * Recognition and rewards for outstanding performance and contributions to the team **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity at blithequark. Please visit our website to learn more about our company culture and values, and to submit your application. Apply Now! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job