**Experienced Customer Service Representative - Live Chat (FULLY REMOTE) at blithequark**

Remote Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fully remote environment where your skills and dedication are rewarded? Look no further than blithequark, a forward-thinking organization that values its employees and prioritizes their growth and well-being. As a Customer Service Representative at blithequark, you will be the face of our company, interacting with customers through live chat, phone calls, and other communication channels. Your primary goal will be to provide top-notch service, ensuring that every customer interaction is a positive and memorable experience. If you're a team player with excellent communication and active listening skills, a strong attention to detail, and a commitment to excellence, we want to hear from you. **About blithequark** blithequark is a leading innovator in the industry, dedicated to delivering cutting-edge solutions that exceed customer expectations. Our team is passionate about creating a work environment that is collaborative, inclusive, and supportive, where every employee feels valued and empowered to grow. With a strong focus on employee development and well-being, we offer a comprehensive benefits package, ongoing training and development opportunities, and a commitment to work-life balance. **Responsibilities** As a Customer Service Representative at blithequark, your key responsibilities will include: * Providing exceptional customer service through live chat, phone calls, and other communication channels * Making outbound customer calls for follow-up and upselling purposes * Calling customers from prior days for quality checks * Scheduling visits with maintenance customers * Offering promotions to customers on our list * Following up on reviews, both positive and negative * Handling general inbound customer service inquiries **Qualifications** To succeed in this role, you will need: * Previous customer service experience, preferably in a remote or call center environment * Strong attention to detail and a commitment to quality * Excellent communication and active listening skills * A conscientious and team-oriented approach to work * Honesty, integrity, and a good attitude * A clear background check and drug screen (required for all employees) **Benefits** As a valued member of the blithequark team, you can expect: * Comprehensive medical, prescription, dental, and vision benefits * Disability and term life insurance * Matching 401(k) benefits to help you plan for your future * Ongoing training and development opportunities to enhance your skills and career prospects * Paid holidays and paid time off (PTO) to ensure a healthy work-life balance * A supportive and inclusive work environment that values your contributions and well-being **Career Growth Opportunities** At blithequark, we believe in investing in our employees and helping them grow and develop their careers. As a Customer Service Representative, you will have access to: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * A supportive and inclusive work environment that encourages collaboration and innovation **Work Environment and Culture** Our fully remote work environment is designed to be flexible, collaborative, and supportive. You will have the freedom to work from anywhere, at any time, as long as you meet your performance goals and deadlines. Our team is passionate about creating a positive and inclusive work culture, where every employee feels valued and empowered to contribute. **Compensation and Perks** As a Customer Service Representative at blithequark, your compensation will be based on your performance and effort. With no salary cap, your hard work and dedication will directly impact your paycheck. In addition to your base salary, you can expect: * Ongoing bonuses and incentives for meeting and exceeding performance targets * A comprehensive benefits package, including medical, prescription, dental, and vision benefits * Matching 401(k) benefits to help you plan for your future * Paid holidays and paid time off (PTO) to ensure a healthy work-life balance **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you. Apply now to join the blithequark team and take the first step towards a rewarding and challenging career in customer service. Apply Job! Apply for this job
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