**Experienced Customer Service Representative - Live Chat (FULLY REMOTE) at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are ever the same? If so, we invite you to join blithequark as a Customer Service Representative - Live Chat, working from the comfort of your own home. **Why Choose blithequark?** At blithequark, we believe that our employees are the backbone of our organization. That's why we offer a comprehensive benefits package that includes: * No salary cap; your effort directly influences your earnings * Comprehensive benefits package including medical, dental, and vision coverage * Matching 401k benefits to help secure your financial future * Opportunities for ongoing training, development, and career growth * Paid holidays and Paid Time Off (PTO) to promote work-life balance * Supportive work environment that values employee contributions and integrity **What to Expect (Job Responsibilities)** As a Customer Service Representative - Live Chat at blithequark, you will be responsible for: * Handling incoming customer calls and conducting outbound follow-up calls for upselling and quality checks * Scheduling maintenance visits for customers * Promoting services and offers to customers through proactive outreach * Addressing customer reviews, both positive and negative, to enhance service quality * Providing general inbound customer service assistance **What We Require (Qualifications)** To succeed in this role, you will need: * Previous customer service experience * Strong attention to detail * Ability to work collaboratively as a conscientious team player * Demonstrated honesty, integrity, and a positive attitude * Clear background check and drug screen **How to Stand Out (Preferred Qualifications)** If you have experience in a fast-paced customer service environment, familiarity with upselling techniques and customer relationship management, strong communication skills, both verbal and written, and the ability to adapt to changing situations and customer needs, you will be well on your way to standing out as a top candidate. **Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Proficiency in live chat software and other customer service tools * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. We offer: * Ongoing training and development opportunities to help you improve your skills and knowledge * Opportunities for career advancement and professional growth * A supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** Our work environment is designed to promote collaboration, innovation, and employee well-being. We offer: * A fully remote work environment that allows you to work from the comfort of your own home * A supportive and inclusive company culture that values diversity and inclusion * Opportunities for socialization and team-building through virtual events and activities **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A comprehensive benefits package including medical, dental, and vision coverage * Matching 401k benefits to help secure your financial future * Paid holidays and Paid Time Off (PTO) to promote work-life balance * Opportunities for ongoing training, development, and career growth **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further. **Equal Opportunity Employer** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Apply for this job